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1. bhennessy
   Member
   Mar 9, 2012, 5:22 AM

   It's me again.

   I hope you weren't too worried that I didn't write yesterday. I'm sorry. The whole day was just a mess. Got called into meetings I didn't know about--long meetings. By the time I got home, my mind was somewhere else.

   Anyway, you'll be happy to know that I still can't finish importing my blog. But I'm sure you knew that. You're the one who's ignored these tickets for a week.

   That's pretty good. You've gone a whole week without so much as telling me what might be going on.

   When I quit smoking, getting to Day Seven was a Very. Big. Deal. I guess it's almost as great to go seven days without addressing a problem that prevents a customer from using your service.

   Not to sound like know-it-all, but you might want to stop taking on new customers and new accounts until you figure out to service the ones you already have.

   Well, I have to get some sleep now. I'm sure that's never a problem for you, though.

   I'll write again tomorrow, I'm sure.
   Blog url: http://ludicrite.wordpress.com/

2. chrisrudzki
   Staff
   Mar 9, 2012, 9:50 PM

   Hi there,

   I'm very sorry for the frustration, and for the delay in getting back to you.

   I've cleared your importer, so you might try importing your file again.
   http://en.support.wordpress.com/import/

   The importer is smart enough to avoid importing duplicates, so feel free to keep your posts published.

   If the importer still doesn't finish, please feel free to send the export file to us at: [email redacted]

   Please include a link to this thread in your email:
   http://en.forums.wordpress.com/topic/sorry-i-missed-our-date-yesterday/

   And please also use the following subject line: "Attention: Chris"

   We'll get this sorted out for you as soon as possible. :-)

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