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starting with premium service HELP!

  1. Hello, I tried several times to pay the premium service, but I get an error, apparently I get a message that says that if I want to renew my subscription, I have the blog, yet I have no premium subscription, someone could help me? this is the link to a screenshot i took of message error. http://i246.photobucket.com/albums/gg115/MIS-TAGS-MAR/image001_zps09152004.png

    Thanks in advance!!

    The blog I need help with is patyeito.wordpress.com.

  2. Are you trying to purchase WordPress.com Premium for the first time? Or are you trying to renew it for an existing blog?

  3. Yes, I'm trying to buy it for the first time, my blog is free yet, I'm trying to buy the premium normal service for 80 euros + 100 euros guided transfer, because do not have much knowledge on this topic. Thank you for your prompt response, I appreciate a lot any help.
    Greetings

  4. I'm trying to buy the premium normal service for 80 euros + 100 euros guided transfer

    Guided transfer is for users who want to move from WordPress.com to a self-hosted blog. Unless I am misunderstanding you, that is not what you are trying to do.

    I think you may be seeing an error because you are trying to buy Premium and Guided Transfer at the same time. I suggest trying to purchase Premium alone.

    Let me know how that works.

  5. Hi, sorry for the delay in responding, the payment of the premium account worked! I followed your advice, but now there are two problems 1 - I have not asked the name I want for my new domain! (I wanted to put the following name: http://www.patyeitolive.com) but now I do not know what to do!
    2 - Now I have an error paying Guided Transfer.
    Could you help me? I'm totally lost! Thank you so much!
    Attached in this link are the preview of the payment error

    http://i246.photobucket.com/albums/gg115/MIS-TAGS-MAR/troublepayment_zpsdde819e1.png

  6. Yes , i want a self hosted blog with my own domain name http://www.patyeitolive.com :)
    I speak English but not perfectly, that's my problem with communication. Sorry for any misunderstanding.

  7. Why do you want to be self hosted?

    You are struggling with a blog here and self hosted is more work and costs more money ( starting probably 150 Euros and up).

    If you just want your own domain name ( patyeitolive.com ) you can do that for $ 18.- / year U.S. Dollars.

    Many people move to to self hosted to sell ads, do you want to sell ads? (most people loose money with ads, does not cover the cost of hosting)

    What can't you do with your blog now that is causing you to want to move to self hosted?

  8. let's see if I can explain, I want a blog, as I have now but with my domain name, where I can write my experiences while hanging two or three ads, but would not be a blog ESPECIALLY dedicated to advertising, it would be a personal blog with two or three friends who want to advertise your business on my blog.
    I need to know what to do because I have already paid 80 euros and I'm totally lost. Thank you so much!

  9. That sounds like something you can do on WordPress.com. However, please read more about advertising at http://en.support.wordpress.com/advertising

    Since you have the premium upgrade, you can map a existing domain to your blog at https://patyeito.wordpress.com/wp-admin/paid-upgrades.php?page=domains

    Let me know if there's anything else I can help you with.

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