Need help? Check out our Support site, then


Stats and Reader not functioning

  1. Stats and Reader aren't functioning

    The blog I need help with is windybee.wordpress.com.

  2. Dear WordPress Community,
    I don't know if this is happening to others, but I'm currently unable to view stats or load the Reader. I get the "spinning wheel of death" when I click on either one. Is the WP server undergoing maintenance or tied up? Thanks.

  3. That sounds like a browser related issue. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

    Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

    If you are running one of the browsers and versions listed at http://browsehappy.com please do these four things:

    1. Try clearing your browser’s cache:

    http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

    2. Make sure that you have third-party cookies enabled: http://en.support.wordpress.com/third-party-cookies/

    3. Try with all browser extensions or add-ons temporarily disabled.

    4. Try enabling HTTPS: http://en.support.wordpress.com/https/

    If it’s still happening, let us know exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/ and also post any error reports you get.

  4. Thanks for responding Timethief, but I'm not on an outdated browser, nor am I on a Internet Explorer which is probably the worst browser out there. I use the most current versions of Safari and Chrome and I regularly clear my cache. I have had https enabled since it was made available. (Long time ago). Since I posted this, I logged out and logged back in which seems to have cleared up the Reader problem and I'm checking the stats next.

  5. It's good to here logging in and out cleared up yopur first issue.

  6. edit: "yopur" was meant to be "your"

Topic Closed

This topic has been closed to new replies.

About this Topic

Tags

No tags yet.