Need help? Check out our Support site, then


Stats Chart Won't Load

  1. rebeccaluellamiller
    Member

    When I use Firefox, the new stats chart doesn't load. No problem with Safari. (I use a Mac).

    Any ideas?

    Becky

    The blog I need help with is rebeccaluellamiller.wordpress.com.

  2. Can you please try clearing out your browser's cache and cookies?
    http://en.support.wordpress.com/browser-issues/#clear-your-cache

  3. rebeccaluellamiller
    Member

    I will—but this is not the only issue that has appeared in the last two days. I can't add tags, for instance, and I don't get a permanent link unless I first save my post as a draft. Also I'm not getting automatic saves or a word count. Lots of problems that weren't there until two days ago.

    Becky

  4. @rebecca, clearing cache and cookies can fix a multitude of issues in the dashboard. There is no guarantee it always will, or will in this particular case, but in the 3+ years I've been here I have seen it fix a ton of problems.

  5. rebeccaluellamiller
    Member

    Wow, you're like a miracle worker! ;-) Seriously, clearing the cache and cookies took care of every one of those issues. Thank you so much.

    Becky

  6. Becky, you're welcome, and keep that little trick in mind anytime the dashboard starts acting wacky. It usually clears it up.

Topic Closed

This topic has been closed to new replies.

About this Topic