Need help? Check out our Support site, then


WordPress.com Forums » Support

Stats graph has cleared?

  1. markthinksdotnet
    Member

    Hi guys,

    Has anyone else noticed their stats graph has been cleared?

    It was ok yesterday, but when I logged on today there is no data in it. The graph is still there, just empty.

    All the other stats below after I click "View all" seem to be ok though.

    Thanks in advance.

    Mark

    The blog I need help with is markthinks.net.

  2. markthinksdotnet
    Member

    Hi guys,

    I haven't had any responses from anyone so I have created a page to show you the problem.

    Please click here to go to a page on my blog.

    Thanks

    M

  3. kathdedon
    Member

    I'm having the same issue today.

  4. timethief
    Member

    If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

    Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

    If you are, please do these four things:

    1. Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

    2. Make sure that you have third-party cookies enabled http://en.support.wordpress.com/third-party-cookies/

    3. Try with all browser extensions or add-ons temporarily disabled.

    4. Try enabling HTTPS: http://en.support.wordpress.com/https/

    If you are not successful let us know which browser (and version of it) you’re using and post any error reports you get.

  5. timethief
    Member

    P.S. I'm not experiencing any trouble viewing stats on my blogs using FF16.

  6. tandava108
    Member

    I have exactly the same thing since a Google Chrome update sometime last week. I think this must be a Chrome bug

  7. markthinksdotnet
    Member

    I agree!

    I have been quite busy with work, so I haven't had a chance to reply to this topic properly, but I will do soon! :-)

  8. tandava108
    Member

    There are other threads related to this:

    Why are there no bars in my stats window

    Stats don't show properly on Chrome

    statistics does not appearing

  9. paulista07
    Member

    bom galéra to aqui pra divulgar mais ainda

  10. markthinksdotnet
    Member

    My Chrome version is:

    Version 23.0.1271.64 m
    Google Chrome is up to date.

    If this helps

  11. markthinksdotnet
    Member

    Oh by the way, Timethief, I did everything you suggested in your post above and it didn't work.

  12. tandava108
    Member

    I too am using Chrome 23.0.1271.64 m, the latest stable release. It hasn't worked for the last few releases

  13. markthinksdotnet
    Member

    Can this be flagged as a support issue please? It's starting to get frustrating!

  14. tandava108
    Member

    I haven't done so myself because I don't know whether it is a WordPress issue (not following standards) which should be raised here or a Chrome bug (WordPress follows standards but Chrome displays it incorrectly) which would have to be raised against Google Chrome.

  15. itsdaniel0
    Member

    I too am having this issue, however I have the Beta/Dev version of Chrome on a different machine and the stats bar displays fine on that.

  16. markthinksdotnet
    Member

    Hey guys look towards the end of this thread:

    http://en.forums.wordpress.com/topic/why-are-there-no-bars-in-my-stats-window?

    There's a fix.

Topic Closed

This topic has been closed to new replies.

About this Topic

Tags