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Stats page left-aligning everything into one column

  1. nixonradio
    Member

    Low, low priority, I know, but why is my Stats page suddenly forcing everything into one really tall column beneath the bar chart? (There used to be two columns side-by-side, now there's just one and a big empty space.) Any ideas...?

    Like I said, low priority! :)

  2. silvermus
    Member

    Same for me. If it's yet another update to improve things it's failed greatly. Now we have to scroll, scroll, scroll, and are left with half a page that's just blank! Where's the sense in that? I have tried putting the boxes back on the right but they jump right back again to the left.

  3. timethief
    Member

    If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

    Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

    If you are, please do these four things:

    1. Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

    2. Make sure that you have third-party cookies enabled http://en.support.wordpress.com/third-party-cookies/

    3. Try with all browser extensions or add-ons temporarily disabled.

    4. Try enabling HTTPS: http://en.support.wordpress.com/https/

    If you are not successful let us know which browser (and version of it) you’re using and post any error reports you get.

  4. silvermus
    Member

    Thanks timethief, but it's none of those reasons for me. It's certainly annoying having everything on the left though, with a huge blank space on the right, it plays havoc with the eyes. Is it perhaps a new update? By the way, i'm using the latest Firefox.

  5. timethief
    Member

    Exactly which Firefox version?

  6. silvermus
    Member

    The latest version 16. I don't know how else to explain the version, sorry.

  7. timethief
    Member

    Click this link and it will provide the answer http://whatsmyuseragent.com/

  8. silvermus
    Member

    It just says Firefox/16.0

  9. timethief
    Member

    That's what Staff need to know and this thread is flagged for their attention. It's the weekend so please be patient while waiting.

  10. silvermus
    Member

    OK, thanks for your assistance, i appreciate it.

  11. timethief
    Member

    You're welcome.

  12. silvermus
    Member

    I've waited 20 hours for a reply from staff, and i accept it's the week-end, and so there are not many staff available...but, if this is flagged for staff response as timethief says, why is there no modlook tag on it? Have i waited 20 hours in vain?

  13. silvermus
    Member

    ?? 24 hours!

  14. timethief
    Member

    24 hours is not a long time to wait. There are others who have waited longer. But there is an answer. The problem is most likely your screen resolution. Please see here > http://en.forums.wordpress.com/topic/stats-page-does-not-display-correctly?replies=19#post-1059700

  15. silvermus
    Member

    24 hours IS a long time when you've waited for a staff reply that will never arrive because the thread was not actually tagged for staff. Thanks for the link but i have not altered anything with my screen resolution, nor anything else...and why would other people also have the same problem.

  16. timethief
    Member

    The bottom line here is that it's your screen resolution size that needs to be adjusted in order to have the 2 column display.

    March 31, 2012
    The Dashboard is going to remain responsive based on the size of the browser window, but the minimum width has been dropped to 850px, which is basically the point at which the editor breaks the layout in 2-column view anyway.

    So, as long as your browser window is at least 850px wide, you'll still see both columns. If you decrease the width below 850px, the layout will switch to single column to better accommodate the editor.
    http://en.forums.wordpress.com/topic/add-new-post-screen-stuck-as-1-column/page/3?replies=88#post-854701

  17. silvermus
    Member

    I use a netbook, not a computer, and i have not got a clue about the browser window size. Thanks anyway, i think i'll just have to leave it as it is, and put up with it.

  18. nixonradio
    Member

    That was the dashboard, timethief, not the new Stats page.

    It seems someone has done the same thing - arbitrarily changing the minimum width - and I'm hoping the stats page issue is resolved in a similar way.

  19. timethief
    Member

    @nixonradio
    I'm thinking the same thing

    @janmused
    See here please as there is hope on the horizon http://en.forums.wordpress.com/topic/stats-page-does-not-display-correctly?replies=21#post-1061179

  20. silvermus
    Member

    Thanks timethief i just added to that thread actually, as i live in hope! Thanks for your help.

  21. timethief
    Member

    You're welcome and hang in there! :)

  22. jenia
    Staff

    Hi all, thanks for your patience. As James posted in this thread, this is on our list of things to improve.

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