WordPress.com

1. everythingfirefox
   Member
   Sep 22, 2006, 10:05 PM

   Hey everyone,

   I just recently started my WordPress blog. First of all, I absolutely love this site. It couldn't get any better. Everything is very, very easy.

   However, I have run into two weird problems lately. I tried to change my account email the other day, and got this email as a response:
   http:/newemail/VARIOUSCENSOREDNUMBERS

   (Of course, it didn't say the various censored numbers lot. I just added that in there.)

   Looked okay, right? Well, when I clicked it, I got redirected to this site:
   http://www.salanthonys.com/newemail.htm

   How weird is that?

   Second, I've had some problems changing my banner, as well. I recently switched to Ambiru, because it's more neutral. I also created my own banner to the dimensions given on the help page. I click upload, and I get the crop form, but I see absolutely nothing. It's as if it hasn't uploaded anything at all. I continue with the process, and when I go to view my blog, there is no banner header at all.

   I feel that this is somewhat connected to a third issue I had: when I was selecting a layout for my blog, I found that none of the previews showed.

   I'm using the latest Firefox build. (1.5.0.6)

2. drmike
   Member
   Sep 22, 2006, 10:18 PM

   Moved to Support

3. everythingfirefox
   Member
   Sep 23, 2006, 2:42 AM

   Sorry about that, drmike. I was a little confused about the structure of the forums. Thanks for moving.

4. drmike
   Member
   Sep 23, 2006, 3:29 PM

   Not a problem. (It's happening a lot lately.)

   Best bet would be to send in a feedback from your Dashboard with a pointer to this thread so staff can see we've discussed it. This is really a backend issue and we can't really resolve here in the forums.

   Good luck,
   -drmike

5. everythingfirefox
   Member
   Sep 23, 2006, 8:18 PM

   Thanks for that, drmike. I submitted a feedback ticket from the dashboard. What will be the method of returning that support ticket? Will it be a notifier in the dashboard? To email?

   If it's to email, then it's obviously a problem, because I have to change my email address, as I mentioned.

6. drmike
   Member
   Sep 23, 2006, 8:30 PM

   To email.

   You might want to send in a second feedback coping the first but pointing out the new email.

   This is one of the reasons why I alsways suggest a pointer to the threads here in the forums. So, if there's an issue with getting ahold of the user, staff can post here. It's occured in the past.

   Good luck,
   -drmike

7. podz
   Member
   Sep 23, 2006, 9:43 PM

   Feedback received at 17:50
   Reply sent at 18:01
   so it should be there?

   The banner issues was sorted but I await details on the second.

   If it is email, send me the old and the new and I can change thet for you.

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