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Subcategories not showing

  1. cactusbeetroot
    Member

    Hello,

    I was trying to organise my categories today (because I figured it's time I've started tagging instead), but when I tried putting some categories under parents, they disappear from the Manage Categories list. In fact, I don't see them in the checkbox list when I try to post a new entry either. However, the categories are still listed on my blog itself, which is somewhat confusing.

    My blog: http://cactusbeetroot.wordpress.com/

    (Update: I've just noticed that they might have become tags?)

    Help greatly appreciated. =)

    d

  2. cactusbeetroot
    Member

    As a further update, I have been unable to create new subcategories under parent categories as well. They are created just fine in the Manage section, but I am unable to add them onto posts, and when I return to the Manage page, they appear to have vanished!

    Once again, thanks for any help.

    d

  3. falwyn
    Member

    Just wanted to chime in -- I have the same problem. With one slight difference - one set of categories I filed under a parent is fine. But the rest have disappeared from the manager. All the categories, however, appear to be treated as tags when you click them next to the post title. Wondering a little about that too.

    But mostly wanting my filing ability of those disappeared categories back.

  4. cactusbeetroot
    Member

    Indeed, it's getting on my nerves a bit. I'm sorry to hear that you're having the same problem too. Hope it gets resolved soon enough. =(

  5. mxgdan
    Member

    Same problem here with subcategories disappearing, and only reappearing when deleting their parent category. Immediately happens again when I create the parent and subcategories anew. However, some other parents and subcategories still work fine.

    When deleting one of the "broken" categories and then opening the "Edit Category" URL with it's Category ID, the name and description are still there, so part of the problem might be that deleted categories are not actually deleted.

  6. timethief
    Member

    Staff do monitor these threads but if your problems are not rectified by Monday then you can use this link to contact staff and request assistance http://wordpress.com/contact-support/

  7. robbelo
    Member

    Im having the same issue or the category is listed on my pull down, but not under the parent category. Should it be in a hierarchy format?

  8. judyb12
    Member

    it should be in hierarchy format if you selected that option in the Categories widget.

    To open the widget:
    Dashboard->Presentation->Widgets->Click on the little box on the Categories widget

  9. geozeldadude
    Member

    i'm having the same problem as well. hope it gets fixed soon.

  10. timethief
    Member

    @geozeldadude
    There's no such thing as providing too much information to staff.
    What is your operating system?
    Which browser and version of it do you use?
    Have you followed judy's instructions above?

  11. ravenlocks
    Member

    I'm having the same issue as well: a subcategory I created has apparently vanished in the list of categories, although it still shows up on the post itself. I'm not interested in having it be a tag, if that's what is happening; I want a subcategory. :)

  12. explorewithus
    Member

    same problem here.... no sub categories

  13. timethief
    Member

    @ravenlocks and explorewithus

    Volunteers answering forum questions do not have backend access to blogs and cannot remedy your problem. Currently there's a great deal of confusion as to subcategories, categories and tags and how they do or do not work. http://en.forums.wordpress.com/topic.php?id=16684
    http://en.forums.wordpress.com/topic.php?id=16691
    http://en.forums.wordpress.com/topic.php?id=16647&page&replies=20#post-124528

    There's no such thing as providing too much information to staff.
    What is your operating system?
    Which browser and version of it do you use?
    To contact staff during support hours you can use this link http://wordpress.com/contact-support/

  14. miriamj
    Member

    I am having the same problem: I create new subcategories in the manager and save them, but they don't show up. And now, some categories created on the fly aren't showing up, either. It's really frustrating! Any advice would be greatly appreciated.

    I am using Firefox 2.0.0.7 on MacOSX10.4.10 and my blog is at http://livingininterestingtimes.wordpress.com.

  15. millref
    Member

    I'm having the same problem as cactusbeetroot, falwyn and mxbdave.
    I've followed judyb12's instructions.
    My OS is Windows XP 5.1 Service Pack 2
    My browsers are IE 7 and Firefox 2.0.0.7 (have tried with both)

  16. timethief
    Member

    I'm sorry to say that this is not an issue volunteers can address or correct. Only staff have backend access to blogs. http://wordpress.com/contact-support/

  17. karlvomberge
    Member

    Same problem, my sub categories just disappear. However they are still listed in the "Category parent" drop downbox in the Add Category thingy.

    In Write Post the added sub categories also do not show up, only first level categories.

    Annoying bug! Hope this will be fixed soon...

  18. timethief
    Member

    @karlvomberge
    Please reveal all your details to staff so they can help you.

    Tip: The information required will include a link to your blog, as well as, the browser and version of it that you use.

  19. hoanghaithuy
    Member

    Same problem here too. My details are same as millref.

  20. timethief
    Member

    @hoanghaithuy and the others
    Although you may share the same problem your details are probably not the same.

    This is what staff require:
    - your browser
    - your browser version
    - your FULL blog address (not the name, the real address that begins http:// )
    - your FULL username
    - your REAL email address that is registered here
    - and a very good description of the exact problem.

    Support hours are weekedays from 9 - 5 PM Pacific time http://wordpress.com/contact-support/

  21. hoanghaithuy
    Member

    Browser: IE 7.0.5730.13
    FULL blog address: http://hoanghaithuy.wordpress.com
    FULL username: hoanghaithuy
    Email: [email redacted]
    Problem: When I create a new category, it appears on the list. No problem there. I refreshed the page once, it's gone. Refresh again and it shows up. I go to Manage > Categories > Add Category. I add a new Category and select the parent (one which I just added.) It shows up on the list. Refresh the page and it's gone.

    I checked under the Category parent and it's there. But it won't show up as an option when I create a new post.

  22. timethief
    Member

    Excellent! Staff do monitor these threads on weekends and hopefully they will correct the problem before Monday.

  23. novelcatchup
    Member

    Browser: Firefox V 2.0.0.8
    FULL blog address: http://flashtrigger.wordpress.com
    FULL username: flashtrigger
    Email: [email redacted]
    Problem: Initially, all my sub-categories no longer have any parent categories, meaning they become 'main' categories. Then, when I tried to edit them to be under their original parent categories, they disappear totally, although my posts are still under those sub-cats. However, some managed to 'survived' and be classed under their parent category (one only, actually).

    I tried to add a category of the same name and place it under the respective parent category, but the same thing happen to the new one.

  24. wiskaso
    Member

    Browser: Firefox
    FULL blog address: http://payusoft.wordpress.com
    FULL username: wiskaso
    Email: [email redacted]

    Same problem...

  25. drmathochist
    Member

    Browser: Safari 2.0.4
    Blog address: http://unapologetic.wordpress.com/
    Username: drmathochist
    Email address: [email redacted]
    Problem: Exactly the same as flashtrigger just said.

  26. halo20
    Member

    Browser: Mozilla Firefox
    Browser version: 2.0.0.8
    Blog URI: http://halo20.wordpress.com
    User name: halo20
    E-mail: [email redacted]
    Problem: I tried to add my "Games" category under the "Computers" category and it was wiped out from every single place except posts' category listings in "Manage Categories" and the blog itself. Exactly the same problem everybody else has here.

  27. hoanghaithuy
    Member

    I don't know what happened but it works fine now. Very strange.

  28. keikurono
    Member

    mine isn't working... i still have my categories without its childs :(

  29. cactusbeetroot
    Member

    Apologies for taking so long to close this, but I was a little afraid of risking my categories and having them disappear back then. =S

    I'm happy to report that things work now, and I hope the people who have yet to see their issues resolved will have the problems sorted out soon. =)

  30. jurgenleckie
    Member

    My subcategories still don't show.... I think this is just a shortcoming of the system. Or is there a particular skin that shows subcategories/

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