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Support articles translation

  1. Is it possible to translate support articles, e.g. "Posting Source Code"? Is English the only language for support site?

  2. (@nandobase: I think @officemacro was referring to http://support.wordpress.com )

    Yes, it is possible. In fact, we have started a pilot project for German, at http://de.support.wordpress.com and are looking to open it up for other languages. The only languages we'll accept for now, are those that we can verifiy internally (i.e. those spoken by someone at Automattic). Which language did you have in mind?

  3. I guess it's Russian...

  4. Owh, my mistake. :)
    Perhaps we can use http://translate.google.com/. Just type the url of the support articles in the big box.

  5. I mean; type the url of the support site in the big box.

  6. @nandobase: Your idea is not bad. Threads in international forums make a basic but useful support base after all.

  7. (@nandobase: I think @officemacro was referring to http://support.wordpress.com )

    Yes, it is possible. In fact, we have started a pilot project for German, at http://de.support.wordpress.com and are looking to open it up for other languages. The only languages we'll accept for now, are those that we can verifiy internally (i.e. those spoken by someone at Automattic). Which language did you have in mind?

    I'd like to translate some articles from http://support.wordpress.com to Russian.

  8. The only languages we'll accept for now, are those that we can verifiy internally (i.e. those spoken by someone at Automattic).

    It seems to be no one Russian speaking person at Automattic. What a pity!

    Does it make sense to dream of ru.support.wordpress.com?

  9. It makes perfect sense (and since @airodyssey is around, #winkwinknudgenudge for French and Spanish :) ). Stay tuned.

  10. I'd like to translate some articles from http://support.wordpress.com to Russian.

    You can translate the whole content in http://support.wordpress.com into Russian using http://translate.google.com/.
    Why don't you give it a try... :)

  11. @nandobase: You can translate the whole content in http://support.wordpress.com into Russian using http://translate.google.com/.

    I don't need machine translation. I'd like to give users help stuff written with perfect human language.

  12. Ah, I wish I had known that. Sorry :)

  13. @officemacro: it's great to see another community member interested in and contributing to the Russian WordPress body of knowledge!

    If you are interested in furthering the Russian version of wordpress.com, there are still 3000+ untranslated here: http://translate.wordpress.com/projects/wpcom/ru/default - and if you are inclined to contribute, that would be awesome. You can enter new translations/suggestions directly in GlotPress project, and as a validator I review/approve them several times a week.

    If you are interested in translating support articles specifically, and are involved with wordpress.org as well, there is plenty of work to be done on the Russian Codex: http://codex.wordpress.org/User:SergeyBiryukov#Partially_Translated

    And some other good resources for Russian localization (in case you haven't come across them yet): http://codex.wordpress.org/Вниманию_переводчиков (note the terminology section, for consistency) and http://ru.forums.wordpress.org/forum/translations, or just feel free to get in touch with anyone on the Russian loc team :)

    P.S. I do agree that it makes sense to have ru.support.wordpress.com - there is already a forum at http://ru.forums.wordpress.org/forum/wordpresscom, and for consistency, it would make more sense for it to live here under wordpress.com

  14. Is there a way to have an http://it.support.wordpress.com ?
    I know there are some italian speaking people at Automattic!
    On Italian forum there are some translations of the support pages for the most FAQ in forum (how to use widget, how to add galleries, shortcodes...).

    We created a "How to" section in the forum.
    May be this can be a starting point for the Italian Support Page...

  15. @jenga, thanks for the precious input. Just a few notes:

    • There is no ru.forums.wordpress.com, but we can easily create one. Question: who will be the initial moderator (my Russian ranges from weak to non-existant...)
    • If both @officemacro and you are interested in starting ru.support.wordpress.com, I will email the both of you to arrange getting it started

    @jenga, ok for it, but it'd be really great if you could recruit some help. Be it as it may, I'll email you.

  16. @jenia: thanks for detailed message.

  17. @vanillalounge:just to be clear: I don't speak russian... I think your first point refers to jenia.

    I'll call to work the italian moderators and also some active people on the italian forum.

    I'm looking forward to hearing from you :-)

  18. @vanillalounge:

    There is no ru.forums.wordpress.com, but we can easily create one. Question: who will be the initial moderator (my Russian ranges from weak to non-existant...)

    First of all it's good to learn about specific requirements for WordPress.com forums moderator...

    If both @officemacro and you are interested in starting ru.support.wordpress.com, I will email the both of you to arrange getting it started

    Of course I'm interested in Russian support site and waiting for news.

  19. @vanillalounge: so you have two volunteers for Russian forums and support site already :) I will also give a heads-up to the Russian wp.org team since there is a WordPress.com section under their forums, I believe they would not object :) I assume it would not be too difficult to migrate the existing forums from the old location to the new one?

  20. With bbPress, it's always a good idea not to assume anything... :D

    When you say

    the old location

    what do you mean, exactly?

  21. http://ru.forums.wordpress.org/forum/wordpresscom - it's a forum about wp.com on the Russian wp.org site. Not a huge amount of activity so far, 40 topics total.

  22. @officemacro and @jenia please check you email. You should have received an invite to a private P2.

  23. I'l see what I can do about the .org forum, but the best idea for now is probably to wait for the .com forum and then post a sticky on the .org thread redirecting people to the new forum. So that we can look at the migration with sufficient time.

  24. As moderator and contributor ru.wordpress.org / ru.forums.wordpress.org
    I could to be another moderator ru.forums.wordpress.com

    And what about ru.wordpress.com content?

  25. Most of ru.wordpress.com content (or any.wordpress.com) is in the translate system already. Filtering by "wp-content/themes/h4" should help, but let me know if something's missing.

  26. Hi...Can you make support Indonesian version as well? Like this id.support.wordpress.com? I am ready to translate.

  27. Hi, I'm with @ztutorial
    I'd like to help in translating support articles into Bahasa Indonesia. But I don't want to be a moderator or a validator. Just want to hep with the translation if it's okay.

  28. @nandobase, @ztutorial: given the recent history around the Indonesian translations (see here, here, here and here), my suggestion is that the both of you create an independent site here on WordPress.com, to begin with the translation of the Support Docs.

    Make sure you add the current maintainers of Indonesian, or at least keep them informed (yohanesniko, yellaojrak and hudatoriq). They will be the ones evaluating the translations and ultimately giving a green light for a full-fledged, official version of the Support Docs in Indonesian.

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