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  1. trishmarie
    Member

    WordPress is not loading widgets. I can't fix the sidebar. Is there an actual person who can tell me what is going on...??
    Blog url: http://writertrishmdawson.wordpress.com/

  2. raincoaster
    Member

    I am an actual person. Which widgets are you trying to move into the sidebar and which browser and version are you using? Have you tried the Cookie Dance? http://raincoastermedia.com/2012/05/01/the-cookie-dance/

  3. trishmarie
    Member

    Awesome! lol
    I loaded a new post, went back to make a change to ONE image widget, and when I deleted that ONE image widget, I lost my entire sidebar. It's gone. And now I can't load new widgets. Some of them won't even drag and drop. I've cleared cache and all that. I have NO clue what is wrong. :-/

  4. trishmarie
    Member

    Internet Explorer, whatever's current. And the widgets were pretty much all of them...image, milestone, twitter, facebook, etc...I'm just trying to replace what was lost somehow.
    Sorry, I was so frustrated I forgot to answer your actual questions. No, I have no tried Cookie Dance. lol

  5. raincoaster
    Member

    which browser and version are you using? Have you tried the Cookie Dance? http://raincoastermedia.com/2012/05/01/the-cookie-dance/

    I can see two widgets in your sidebar right now: Subscription and Recent Posts.

    Mind you, several people are reporting issues with sidebars. It could be a browser problem or it could be something staff are doing. Right now I don't have enough info to say either way.

  6. trishmarie
    Member

    I have no idea what version. I did the Cookie Dance. And those two widgets are the default ones. Everything that was on there earlier has vanished. Now I'm unable to load an image into the image widget, it keeps saying it needs to be configured.

    Do you know...if I can't see that information in my Sidebar - is it truly gone? It's 1am my time. I can't stay up all night to figure this out. I wish there was a staff person available. :(

  7. trishmarie
    Member

    OMG. I think it might be working. Let's hope I can ADD the widgets back. Fingers crossed. (and toes, knees, elbows, whatever, lol)

  8. trishmarie
    Member

    Nope. I take that back. Was able to do one image widget, saved it, went and attempted to do a second - the first one has vanished and now I'm too ticked to figure this out.

    WordPress...please figure this junk out by morning. >:(

  9. leslieburt
    Member

    It is wordpress. I have the same problem. Lost most of my sidebar except recent posts and above that. Got links back but RSS won't drag and drop.

  10. trishmarie
    Member

    How'd you get your links back? I've done everything I know to do on my side. This morning I was able to add a widget, but when I previewed the sidebar the last image I added was gone. Again. For whatever reason the sidebar is only allowing up to three items.

  11. timethief
    Member

    @trishmarie
    Exactly which browser and version of it are you using. If you don’t know click here to find out > http://whatsmyuseragent.com/

    Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported.

    Updating the browser to the latest stable version if required can be done here where you can also download any browser http://browsehappy.com/

    How you are connecting to the internet and to WordPress.com?
    The way you connect to the internet (mobile, satellite, DSL, dial-up) and to your blog, and how many proxy server jumps etc. it takes to connect can cause problems. There maybe be problems with your ISP and/or with the proxy servers. Also note that the main dashboard isn’t designed to work with touch devices through the tablet and smartphone browsers.

  12. trishmarie
    Member

    Ok - I don't know what version of IE I'm using but I will check.

    How is this suddenly a problem...if in fact it is? Everything was fine till I moved one widget. Then the sidebar went to crap. That doesn't sound like a browser problem, that sounds like a WordPress problem.

  13. trishmarie
    Member

    This is what I'm using according to the site you mentioned:
    Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; BOIE9;ENUS)

    This means nothing to me tho. :-/

  14. timethief
    Member

    Please be aware that we Volunteers don't have a clue when Staff may appear here.

  15. trishmarie
    Member

    Very aware of that. Which is a problem.

  16. trishmarie
    Member

    Is there a way to reach out directly to a staff member, rather then just waiting for them to stumble upon my posts??

  17. renaissancegyrl
    Member

    Just created blog last evening. The Widget page is non-responsive. I cannot alter any widget I created, and the FB widget is showing an Error. Need help PRONTO. WordPress problem, I gather, as everyone is having a Widget issue.

  18. trishmarie
    Member

    Yes. I've come to the conclusion it's not my limited computer savvy but WordPress. LOL

    G'luck and if you figure out how to get your widgets working, please come back and tell me! :)

  19. timethief
    Member

    @trsihmarie
    That means you are using IE9. Check to make sure you are not running it incompatibility mode. if so then see here > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

    @renaissancegyrl
    Exactly which browser and version of it are you using. If you don’t know click here to find out > http://whatsmyuseragent.com/

    Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported.

    Updating the browser to the latest stable version if required can be done here where you can also download any browser http://browsehappy.com/

    How you are connecting to the internet and to WordPress.com?
    The way you connect to the internet (mobile, satellite, DSL, dial-up) and to your blog, and how many proxy server jumps etc. it takes to connect can cause problems. There maybe be problems with your ISP and/or with the proxy servers. Also note that the main dashboard isn’t designed to work with touch devices through the tablet and smartphone browsers.

  20. trishmarie
    Member

    So a question - I have Chrome on my computer as well...if I attempt to use WordPress from there, would I have the same compatibility issues? I'm off to see if it works any differently there. I don't really understand 'incompatibility mode' so please let me know how I can check to see if this is the problem and perhaps how to avoid it in the future. Thanks!

  21. timethief
    Member

    To check to make sure you are not running IE9 in compatibility mode and to disable that see here > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

  22. trishmarie
    Member

    I'm popping back in here to say that I am *drum roll* able to rebuild my sidebar using Chrome instead of IE. I can grab the widgets so far that I could not before, and when I load them, they actually STAY. This means extra time rebuilding, but hey, as long as its there and STAYS there, I don't mind. ;)

    Since I've been told to stop conversing with the others that are having similar problems...perhaps someone can share this info with them?

    I will see if this works and come back in case anyone finds it helpful. Fingers crossed!

    (Oh, and WordPress...if IE won't support you, please advertise this, as it would save a lot of people a lot of stress.)

    Thanks to the Volunteers that have helped.

  23. macmanx
    Happiness Engineer

    We do support IE, and thank you and timethief for helping us to isolate this as an IE-only problem so we can work on a solution.

  24. trishmarie
    Member

    Hey! I did what timethief suggested, and changed the compatibility and the sidebar widget I added in chrome is showing there. Which is great. Is there a reason the compatibility changed in the first place?

    Perhaps using Chrome from now on would be better regardless LOL!

    And if I have seemed pissy. I have been. I know it's not anyone in particular's fault HERE, it's just frustrating to be on my side, you know, working on this with limited info for the last 12hrs. :( I use my Blog for work, so this issue freaked me out.

    I hope it's resolved, I'll let you know if I run into more problems but at least now I know - check the compatibility mode first.

    Oh, and is there a way to retrieve the missing sidebar widgets so I don't have to re-do them??

    Thanks!

  25. macmanx
    Happiness Engineer

    This has been fixed now, sorry for the trouble!

    If you lost any widgets, please first check the Inactive Widgets area at the bottom of Appearance -> Widgets in your blog's Dashboard. If they aren't there, please let us know the type of widgets that you lost.

  26. trishmarie
    Member

    I did lose widgets, but was not able to find them anywhere. I just put up new ones.

    So far, changing the compatibility function has worked...thanks timethief!

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