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This is ridiculous!

  1. tiashaw
    Member

    I started out with my blog at tiashaw.wordpress.com and paid for the upgrade to have the domain tiashaw.com to redirect to the wordpress blog. I did not already own that domain name, and I signed up for it thinking I could move it to wherever I want. Well, now 4 days later and NO RESPONSE FROM SUPPORT, I am told I can't transfer it to godaddy.com for SIXTY days, and I can't even find a spot to cancel it (which doesn't guarantee I will get it back anyway when I go to register it somewhere else, according to wordpress.com) because I'm not eligible for a refund because I haven't gotten and answer in FOUR DAYS! So it's not even letting me cancel.

    I made a simple mistake of registering that domain through wordpress.com and now it's ruining my business because I can't transfer. Can ANYONE help me with this? I have YET to hear back from wordpress.com support and I'm LIVID!

    I need this taken care of immediately.

    Tia

    The blog I need help with is tiashaw.wordpress.com.

  2. auxclass
    Member

    Point the name servers to Godaddy - no need to transfer the domain name at all

  3. auxclass
    Member

    See instructions below:

    http://en.support.wordpress.com/domains/change-name-servers/

  4. notawoodpecker
    Member

    I haven't gotten and answer in FOUR DAYS!

    I don't see any previous threads under your ID.

  5. auxclass
    Member

    t - upgrades let you contact support directly but it is a first in first answered and if a new question is sent it seems the time gets reset to newest time

    PS - the 60 days on transfers is an internet fraud prevention feature - WordPress.COM has no control over that - all registrars have the same rules

  6. tiashaw
    Member

    Someone told me I have to wait 60 days to point the name servers to godaddy as well... Not the case??

  7. auxclass
    Member

    Someone told me I have to wait 60 days to point the name servers to godaddy

    I would not listen to them again - you can change name servers any time - NO 60 day waiting period - you can change the name servers as fast as you can type actually - one of my domains I changed 3 times in 4 days I think - all within 5 days of buying the domain name (was doing some testing)

  8. tiashaw
    Member

    Well thank you so much! I will give that a try...

  9. auxclass
    Member

    You be welcome

  10. raincoaster
    Member

    You can change the destination of a domain. You have to wait 60 days before changing the company that manages your domain, that's all.

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