WordPress.com

1. madmark1
   Member
   Sep 9, 2012, 12:27 PM

   i set-up 4 days ago on here to try and make a selling site. I then set up a few bits on it and went on a break (holiday) thinking it was all good. when I got back 2day I realised I cannot access ftp and other bits and read on-line I should have used hostgator and set up wordpress through that. I'm now feel silly as I have paid for the year and am outside of the refund time and would like to know if there is a possible chance to sort that out. or will i have to accept my mistake and just remove it ?

   any if would be great

   thanks mark

   ps this is for chili-pepper-growing.com
   Blog url: http://chilipeppergrowing.wordpress.com/

2. justjennifer
   Member
   Sep 9, 2012, 12:39 PM

   You may be beyond the refund period for the domain registration itself, but you can use the domain you registered with WordPress.com with your self-hosted WordPress site. Once you have your webhosting set up, you can change the DNS pointers following this Support Doc: http://en.support.wordpress.com/domains/domain-management/

   After 60 days you can transfer the domain to another registrar if you choose to do so, but that will involve some additional expenses.

3. justjennifer
   Member
   Sep 9, 2012, 12:41 PM

   Regardless, I will tag this for Staff assistance. Please be patient while they get back to you.

4. auxclass
   Member
   Sep 9, 2012, 12:41 PM

   Just take the domain name with you - if you cancel it you will need to wait 60 to 90 days to maybe get it back

   http://en.support.wordpress.com/domains/map-existing-domain/

5. madmark1
   Member
   Sep 9, 2012, 12:48 PM

   thanks so far for the quick responses :)

6. macmanx
   Happiness Engineer
   Sep 10, 2012, 5:28 PM

   Unfortunately, your domain has passed the 48-hour refund policy on registered domains. Please note that this is different from other upgrades and is stated during the purchase process.

   Canceling a domain after 2 days of purchase means you completely give up ownership of the domain. There is no guarantee the domain will become available to re-register after cancellation.

   You are welcome to keep your domain with us and update the nameservers to point to another hosting provider by following this guide:
   http://en.support.wordpress.com/domains/change-name-servers/

   After 60 days from the date of purchase or registrant contact information change, you may also transfer your domain to another registrar.
   http://en.support.wordpress.com/domains/transfer-domain-registration/

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