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Top Posts & Pages Widget is still apparently broken

  1. Please see my blog, there is currently a blank white spot in the widget.

    The blog I need help with is ismailimail.wordpress.com.

  2. Looks okay now. Is it fixed?

  3. I still have one blank spot.

  4. Is there a support staff willing to look at this issue?

  5. rachelmarywrites
    Member

    Hi

    I am having the same issue. My blog is here:

    http://rachttlg.wordpress.com/

    It has been happening on and off all day!

  6. Any update on this? Seems there are more than one blog with similar issue, persisting for several days now!

  7. As I said earlier, your top posts and pages look fine. I can see them in Firefox, Opera, and Safari.

    Are you having browser issues?
    http://en.support.wordpress.com/browser-issues/

  8. @rachelmarywrites
    I can also see your tp and p.

    Which browser are you using?

  9. I took a look and everything is working properly. Can you please try clearing out your cache?

    Feel free to contact us if you still encounter this issue.

  10. Pardon my gripe but IMHO, the support here is not responding in reasonable amount of time, particularly when the issue is time-sensitive. Have you looked at the screen shots I have uploaded? Here is a screen-shot again, taken just a few minutes ago.

    http://ismailimail.files.wordpress.com/2013/02/tpp-blank.jpg

  11. The empty spot is actually this post: http://ismailimail.wordpress.com/submit-story/ - but it doesn't contain any image. Please add an image to that post so it appears in the widget.

    Sorry for the inconvenience.

  12. The above mentioned Page has always featured in the widget and it has always shown the default gravatar image. However, it stopped functioning the way it used to, after the recent outage of this widget, hence this thread.

    There are pending issues with Top Post & Pages which I hope you would pay attention. In its current form, and as the above example shows, the widget leaves a blank spot when no image is available on the post. Previously, it used to show default gravatar image. Secondly, the widget appears broken when the post contains only a YouTube link.

    Thanks.

  13. Sorry for the inconvenience. Thank you for your feedback, I've just reported this to our developers to resolve.

  14. rachelmarywrites
    Member

    Hi

    I've got another missing image on my blog again today: http://rachttlg.wordpress.com/

  15. We're still looking into this, sorry for the trouble!

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