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Transferring domain to this account

  1. halftime88
    Member

    recently upgraded to pro bundle and purchased domain: http://www.mulligang.com however it mapped to domain: http://www.mulligangdotcom1.wordpress.com.

    When I tried transferring account and premium URL to initial blog with posts, get error, "The product transfer could not be completed because a subscription or transaction record could not be found. Please contact support and quote this message to resolve the issue."

    Please let me know the best way to map my premium URL and upgraded account to mulligang.wordpress.com and to delete the second wordpress account. Thank you!

    Will

    The blog I need help with is mulligang.wordpress.com.

  2. auxclass
    Member

    I flagged this for the staff to help

  3. halftime88
    Member

    I haven't received any emails from the support team yet. How long does it normally take them to reply?

  4. raincoaster
    Member

    They won't email you. They'll reply here. It can take a few days.

  5. macmanx
    Happiness Engineer

    http://mulligang.com/ is currently mapped to mulligang.wordpress.com

    Were you able to resolve the situation?

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