Trouble changing domain from wordpress to squarespace

jarellcardoza · Member · Feb 9, 2014 at 4:34 am
Copy link

Add topic to favorites
Hello,

I cannot get DNS Manager to allow me to change info on my domain http://www.jarellcardoza.com. I want to move the domain to http://www.jarell-cardoza.squarespace.com

I’m getting this error message when attempting to modify the zone file “The zone file is unavailable because the domain’s set nameservers do not belong to this registrar.”

Can you please help me?

The blog I need help with is: (visible only to logged in users)
theradiocrytic · Member · Feb 9, 2014 at 7:00 am
Copy link
I’ll tag this for staff attention.
kardotim · Member · Feb 10, 2014 at 2:03 pm
Copy link
You can use your domain for a site at Squarespace by mapping your name server records here to point to them. You will need to first log in to the Domain Manager starting from this page:

https://jarellcardozadotcom.wordpress.com/wp-admin/paid-upgrades.php?page=domains

Please see these instructions for help with logging into the Domain Manager:

http://en.support.wordpress.com/domain-mapping/domain-management/#domain-manager-login

Once you’re in the Domain Manager controls, you can follow these instructions on Squarespace’s website:

http://help.squarespace.com/customer/portal/articles/413088-mapping-a-domain-general-instructions-

Please let me know if you get stuck or if you have any more questions.

No items found.