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For the past 24 hours or so I've been having trouble inserting a link into my post. When I type in the link then press 'insert' it asks me if I want to leave the page or stay on the page but doesn't add the hyperlink.
Can somebody help?
Thanks!
The blog I need help with is bonfirenightbride.wordpress.com.
Some others are experiencing the same problem. Which browser and version of it are you using please? Have you tried clearing your browser cache and cookies?
I have been having the same problem with hyperlinks. When I add the URL of the link, the post shows the highlighted link. However, when I click on the highlighted link the page that open up is WordPress.com, Types of blogs.
I have the latest version of Adobe Flash Player 10.3.183.7. I use I.E 9.0.2.
Can someone help?
If you click the links I posted above you will find that those who switched from IE9 to Chrome were successful. You will also find a workaround that worked for some.
I am still unable to insert links and it is now Wednesday 31 August. I too have IE9, and inserting links worked just fine last week then stopped working. Browser and all the rest are up to date. I would really rather not change browsers, thank you.
Any chance that this will be fixed on the WordPress end? After all connecting is what it's all about, isn't it...
Can anyone tell me how to send an alert to tech support, as the Volunteer staff seems to come up with time-consuming work-arounds, rather than a fix to the problem?
This is terribly frustrating.
If the Volunteers here could provide a solution we would. We don not have backend access to blogs; only Staff do. Our role is to answer questions and provide known solution's. Some have tried switching to Chrome and that worked for them. Some have tried entering links into the HTML editor rather than the Visual editor and that worked for them.
If you wish to contact Staff here’s the link http://en.support.wordpress.com/contact/ After you use the searchbox, under the search results, at the bottom of the page there will be a section that says “Have you found the answer to your question?” You can choose either “Yes I found the answer to my question.” or “No I didn’t find the answer to my question and I would like to contact support for help.” The no option will reveal the contact form.
Hello Timethief,
I am not criticizing Volunteers nor their proposals. I understand that you do not have backend access. Nevertheless it does seem to me that Staff should be (and probably are!) working diligently to fix this problem...after all IE is not a little-used browser. In the meantime, awaiting a true fix to the problem, it is honestly frustrating..
Thanks also for your help in finding the link to "officially" submit the problem.
You're welcome and I'm sorry I can't be of more help.
Dear Timethief,
I don't mean to be annoyance, but following the link you sent me to submit the problem to Staff doesn't work (the link is dead; it connects me to the page, which presents another search box but that box is nonfunctional) and I truly can't seem to find a live link to Staff anywhere...
Sorry.
Then you can email support@wordpress.com
Thank you, Timethief!
I too have been having trouble inserting links. I notice that this problem is not unique to me nor is it limited to the present. It has occurred several times in the past with Word Press. As evidence, note the same queries under the heading Forum at http://en.support.wordpress.com/?s=inserting+links. What was done then to correct the problem?
@myokexilelit
Hello there,
Please see here so you can see the extent to the problem. WordPress.com is on continuous roll-out and code is continually being upgraded. Staff have made some changes and this is the result of those changes http://en.forums.wordpress.com/tags/can039t-add-links Staff are aware of the issues that have arisen and are working to fix them. That is all we Volunteers know at this time.
WordPress.com is a wonderful thing, with wonderful, polite, smart people working to keep it working and up-to-date. Anytime that I've encountered a problem in the past they have done their best to resolve the issue, and quickly. I have only praise for them.
As a new user of WordPress I, too, have been frustrated with this problem which arose suddenly in the evening after it been working well during the day. It may be that IE9 is the root of it but, as above, it's a widely used browser and I can only hope that the 'backroom' staff are aware of the problem. They recently had the politeness to add a banner to identify a security issue they had identified and fixed; perhaps they'd consider something similar in these sorts of cases so that folk like me don't spiral into the pit of dispair, thinking it's us that's at fault 'cos we're new and don't know what we're doing. Now climbing out of the pit thanks to timethief and all you others who took the time to post on the Forum. Thanks
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