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1. anamendozaaldana87
   Member
   Dec 12, 2012, 11:27 PM

   I'm having trouble uploading images to articles or pages.
   Everytime I upload an image or choose one from my library to insert in the article or page, after clicking on "insert...", the window disappear and absolutely nothing happens.
   I have already tried to erase the cookies as well as cleaning the cache and nothing changed.
   I also can't access at my stats at all... This has been going on for a week now. I'm getting desperate... please, any help would be very much appreciated!

   Ana

   The blog I need help with is anamendozaaldana.wordpress.com.

2. timethief
   Member
   Dec 13, 2012, 12:20 AM

   If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

   Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

   If you are, please do these four things:

   1. Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

   2. Make sure that you have third-party cookies enabled http://en.support.wordpress.com/third-party-cookies/

   3. Try with all browser extensions or add-ons temporarily disabled.

   4. Try enabling HTTPS: http://en.support.wordpress.com/https/

   If you are not successful let us know which browser (and version of it) you’re using and post any error reports you get.

3. anamendozaaldana87
   Member
   Dec 13, 2012, 8:21 AM

   Dear Timethief,
   Thank you so much! I use chrome and had the latest version.
   I was dumb enough not think it could be the extensions... That was the problem. Now i can add images and galleries just like I used to.
   THANK YOU!

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