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Trying To Cancel Upgrade for DAYS now - PLEASE HELP

  1. Hi there,

    I tried cancelling my WordPress value bundle on October 26, 2012. I received an email confirmation but the link "Confirm Cancellation" was broken and kept telling me to try again. But when I went to "My Upgrades" in my store, there was no longer a cancellation button! i have tried emailing multiple times about this, and have not received a response.

    PLEASE guide me through the necessary steps to reimburse my $73.00. I am keeping the domain.

    My 30 day window expires on November 8.

    Thank you,
    Stephanie
    freespiritsmusic.wordpress.com
    Blog url: http://freespiritsmusic.wordpress.com/

  2. I have canceled and refunded your bundle minus the domain as requested.

    Please let us know if you need any further assistance!

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