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Trying to email posts to my gmail and nothing received

  1. violalilacindue
    Member

    I'm trying to email posts from my blog to my gmail account but nothing is being sent. The notification that it was shared comes up but there's nothing in my account.

    Nothing in the spam folder. I get all WP emails. I've subscribed to my blog too late and I want to send past posts to myself as a backup.

    I've got the managed subscriptions set to instant for both posts and comments. The admin and personal emails are the same [email redacted]. Not sure what's wrong.

    Cannot find answer to this problem anywhere.

    Any help would be greatly appreciated!

    The blog I need help with is violalilacindue.wordpress.com.

  2. thistimethisspace
    Member

    I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond.

  3. violalilacindue
    Member

    Wonderful, thank you.

  4. macmanx
    Happiness Engineer

    Hm, that's an interesting bug you found there, it looks like posts cannot be shared via email to the email address on the post author's account. It can be sent to any other email address, just not the author's.

    We're looking into this.

  5. violalilacindue
    Member

    Great thanks for the reply. Look forward to hearing what you come up with.

  6. macmanx
    Happiness Engineer

    You're welcome!

    We'll let you know when it's fixed.

  7. violalilacindue
    Member

    Okay...I just tried emailing a post to a different personal email address and nothing was received either. Did it twice. Not sure why this happened...

  8. macmanx
    Happiness Engineer

    Hm, would you please check the spam folder there?

  9. violalilacindue
    Member

    My spam folder's empty and I am subscribed to my blog through that email address, so I'm able to receive recent posts. I tried logging out of WP and sharing via email and that didn't work either. :(

  10. macmanx
    Happiness Engineer

    What's the other email address that you're trying to send to?

  11. violalilacindue
    Member

    it's a gmail account as well

  12. macmanx
    Happiness Engineer

    Ok, but would you please tell me the address?

  13. violalilacindue
    Member

    [email redacted] even if the email is redacted, you can still see it on your end?

  14. timethief
    Member

    Yes, Staff can see redacted email addresses. You and I can't.

  15. macmanx
    Happiness Engineer

    What was the URL of the post you're trying to share?

  16. violalilacindue
    Member

    oh, okay, thanks for that detail

    I'm trying to store a backup from the beginning so I started with this one:
    http://violalilacindue.wordpress.com/2012/05/19/girl-15-struck-crossing-to-bus/

    thanks!

  17. macmanx
    Happiness Engineer

    I was able to email the post to myself correctly, so I have tried sending it to the previously provided email address again.

    Please check your email's inbox and spam folder.

  18. violalilacindue
    Member

    Post still not received in inbox and spam is empty...email account is set to receive all emails from WP...

    My Google activity details and dashboard show I am the only one with access (IP, country, web browser, OS, and ISP all noted) and my password is frequently changed; plus 2-step verification uses my phone for extra security...

    Norton was reinstalled, up to date, and full system scan completed yesterday--no spyware or viruses detected...

    I have shared via email and always receive the following notification by WP's website: "This post has been shared!
    You have shared this post with [email redacted]" confirming that I've done this properly...

    I've shared once more, after your share, and still nothing...

    Please advise, thank you.

  19. macmanx
    Happiness Engineer

    Hm, ok, I'm able to send posts from your blog to myself, so let's try the opposite.

    Can you email any of the posts from http://macmanx.com/ to yourself?

  20. violalilacindue
    Member

    Weird...I'm able to share your post with [email redacted]...it came through immediately...just a guess, does it have anything to do with my free WP account?

    I've been noticing glitches lately in my WP dashboard...admin security keeps changing, color of layout and screen options change, widgets removed from sidebar, etc.

    I frequently change my password on WP too; these issues are another reason why I reinstalled Norton yesterday.

  21. macmanx
    Happiness Engineer

    No, nothing to do with account type. It just looks like we have a bug where you're unable to email your own posts, we're looking into that.

    As for all of the changes in the Dashboard, can you share any specifics, like what exactly changed and when?

  22. violalilacindue
    Member

    Well, yesterday the admin color preference went from blue (my setting) back to default gray. A couple of days ago (can't remember which day) it went from https back to http.

    Yesterday I unchecked Search Engine Terms under site stats in screen options and this didn't change. When I logged in this afternoon the stats option was unchecked in the Home portion of the dashboard, I didn't do this.

    When I click on Comments I've Made just now, it forwards me to my Reader instead. I frequently don't receive the orange notification of some comments, likes, and follows. I received a notification of a returned follow, when I first logged in, of someone I was already following. But I didn't receive a notification of your follow. Strange.

  23. macmanx
    Happiness Engineer

    Well, yesterday the admin color preference went from blue (my setting) back to default gray. A couple of days ago (can't remember which day) it went from https back to http.

    Those definitely have to be changed by your account, so I recommend changing both your WordPress.com and email password, as your email address can be used to reset your password. Use strong passwords for both, and don't forget to log out if you're logged in at a public place.

    http://en.support.wordpress.com/selecting-a-strong-password/

    Yesterday I unchecked Search Engine Terms under site stats in screen options and this didn't change. When I logged in this afternoon the stats option was unchecked in the Home portion of the dashboard, I didn't do this.

    That interface will be retired soon and probably won't receive future updates. I recommend using the new interface at http://wordpress.com/#!/my-stats/

    When I click on Comments I've Made just now, it forwards me to my Reader instead. I frequently don't receive the orange notification of some comments, likes, and follows. I received a notification of a returned follow, when I first logged in, of someone I was already following. But I didn't receive a notification of your follow. Strange.

    Like Stats, Comments I've Made is being replaced by the Notifications menu and https://wordpress.com/#!/notifications/ Do you see any missed items there? If not, I'd chalk it up to the same changes you were experiencing before, and you should definitely change your passwords.

  24. violalilacindue
    Member

    Okay; I'll go ahead and change the passwords again today. I appreciate the help and prompt responses. :)

  25. macmanx
    Happiness Engineer

    You're welcome!

  26. violalilacindue
    Member

    I just changed my passwords for my gmail and WP accounts. Then I read a blog post and tried commenting, while still logged into both [email redacted] and WP, but received this message:

    "Are you Viola Indue?

    You are being asked to login because [email redacted] is used by an account you are not logged into now.
    By logging in you'll post the following comment to 7 Basic Blogging Dos and Don'ts:"

    What does this mean?

  27. macmanx
    Happiness Engineer

    That means you'll need to log out and log back in to WordPress.com.

    If you're still having trouble, try clearing your browser's cache and cookies: http://en.support.wordpress.com/browser-issues/

  28. violalilacindue
    Member

    excellent, this seems to work! :)

  29. macmanx
    Happiness Engineer

    You're welcome!

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