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typo in my domain purchase

  1. fgherbert
    Member

    I wished to purchase http://fherbert.com; however, the new domain reads: fhebert.com---no doubt a typo made my me. How can I recover?
    Thanks, F Herbert

    The blog I need help with is fhebert.com.

  2. timethief
    Member

    You cannot edit any URL. You have to claim a refund and start all over again.

    WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
    http://en.support.wordpress.com/upgrades/#refunds

    Note: It takes from 1 - 2 weeks for the refund to be received.

  3. fgherbert
    Member

    Thanks for your quick response. I interpret it to mean that I do not qualify for a refund because it was a domain registration.
    I will purchase another, more suitable domain name. How do I get rid of the domain name that I typed wrong?
    Thanks for your assistance to this 84 year old dummy.

  4. fgherbert
    Member

    I worked the domain management and have registered with proper spelling and cancelled wrong domain name. All may be well.
    Fred

  5. timethief
    Member

    I surely hope it is and have tagged this thread for a Staff follow-up to be sure.

  6. zandyring
    Happiness Engineer

    Hi Fred,

    I do see the incorrect domain name still associated with your account. If you give me permission, I'd be glad to remove that for you. Just say the word!

    Cheers!

  7. fgherbert
    Member

    Thanks----please remove the incorrect domain name----can you make me happy by refunding the money I paid for it?

    Fred

  8. zandyring
    Happiness Engineer

    Hi Fred,

    I went ahead and removed this and refunded you. I don't know if that will make you happy, but I am certainly willing to try! :)

    It can take up to 7 days for you to see the charge reversed on your bank statement. It usually takes less time than that, however.

    Cheers!

  9. fgherbert
    Member

    Thanks, zandyring, now I know why they call you a Happiness Engineer.
    Cheers right back to you.

    Fred

  10. zandyring
    Happiness Engineer

    Thank you for the kind words!

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