Unable to export blog: HTTP 500 Internal Server Error

liviaether · Member · Aug 4, 2014 at 6:24 pm
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The webpage at https://liviaspacedotcom.wordpress.com/wp-admin/export.php?download=true&content=all&cat=0&post_author=0&post_start_date=2014-07&post_end_date=2014-06&post_status=0&page_author=0&page_start_date=2014-07&page_end_date=2014-01&page_status=0&submit=Download+Export+File might be temporarily down or it may have moved permanently to a new web address.
Error code: ERR_INVALID_RESPONSE

both on Firefox and Chroome same error
Adblock = disabled. rechecked.

im guessing the size makes the timeout-error.

if i can get a downloadlink send to me that would be great.
as im guessing the filesize might be to big for email attachment

The blog I need help with is: (visible only to logged in users)
timethief · Member · Aug 5, 2014 at 6:48 pm
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I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.
jeremeylduvall · Member · Aug 5, 2014 at 10:59 pm
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Hi there,

It does look like the export is too big causing a timeout error. I’ll export your blog and send the files to the address on file for your account!
liviaether · Member · Aug 8, 2014 at 11:56 am
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ok thanks.
jeremeylduvall · Member · Aug 8, 2014 at 5:02 pm
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Not a problem! Please let me know if you need anything else.
liviaether · Member · Aug 9, 2014 at 9:08 am
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to what email is the file send?
as L*E*@gmail.com has not received any email with dl-link/file
shawnajroberts · Member · Aug 9, 2014 at 8:22 pm
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Hi there!

The file was sent to the email address on file for your account. You can check which email address that is by viewing your Account Settings:

https://wordpress.com/settings/account/

Let me know if I can help further!
eyesforlies · Member · Aug 11, 2014 at 10:57 pm
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I am having the same issue at http://eyesforlies.wordpress.com Trying to export posts. Help.
shawnajroberts · Member · Aug 11, 2014 at 11:18 pm
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Hi @eyesforlies!

Woah! 3,366 posts! Yeah, that’s gonna be way too many for your browser to handle. I’ve started the export on our end and I’ll email it to you as soon as it’s finished.

The email will go to the address on file for your account:

https://wordpress.com/settings/account/
eyesforlies · Member · Aug 11, 2014 at 11:41 pm
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Thank you.
eyesforlies · Member · Aug 12, 2014 at 12:09 am
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How long will it take do you think?

:)
liviaether · Member · Aug 12, 2014 at 10:28 am
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my email shows all above posts but not seperate email from WordPress-Support with an file/attachement is received. and i did check the settings for correct email linked to wordpress. so can you resend it. ty
shawnajroberts · Member · Aug 12, 2014 at 3:46 pm
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Hi there!

@liviaether – I’ll resend the email from Jeremey. Can you make sure to check your spam folder and the ‘Social’ tab of your Gmail inbox?

@eyesforlies – I sent you an email with the attachment last night. Let me know if you don’t see it.
eyesforlies · Member · Aug 12, 2014 at 3:48 pm
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I didn’t get it. It’s not in spam and I don’t have tabs in gmail. Thanks.
shawnajroberts · Member · Aug 12, 2014 at 9:28 pm
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Hi @eyesforlies – Can you confirm that your email address is correct here:

https://wordpress.com/settings/account/

Once you do that, I’ll resend the email for you.
eyesforlies · Member · Aug 12, 2014 at 9:46 pm
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yes it is…
shawnajroberts · Member · Aug 12, 2014 at 9:59 pm
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Thanks for checking! I just sent you another email. Please let me know if you don’t see it.
eyesforlies · Member · Aug 12, 2014 at 10:00 pm
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Got it right away :) But not the file.
shawnajroberts · Member · Aug 12, 2014 at 10:05 pm
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Great! I just sent you a couple more emails. :)
eyesforlies · Member · Aug 12, 2014 at 10:18 pm
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Thank you so much. Got it :)

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