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Unable to purchase Pro Upgrade

  1. I want to purchase the Pro Upgrade for our webpage but it doesnt seem to be an option in the store. It shows all the upgrades but not the pro bundle. We currently use domain mapping. Any help? Thanks.

    The blog I need help with is unboxedlives.com.

  2. See the sticky post at the head of the forum > http://en.forums.wordpress.com/topic/fyi-godaddy-outage?replies=8

    This post is flagged for Staff attention.

  3. At this time, the bundle option is only available if you do not currently own an upgrade included in the bundle, like Domain Mapping.

    Sorry for the trouble!

  4. Thanks guys. So is there a way to cancel the domain mapping and purchase the bundle now or are we going to have to purchase the upgrades individually now? If we had known this was the case I think we would have waited and bought the bundle. Thank you again.

  5. Sure, I can cancel and refund the domain mapping, but I'll need to see the request from the user who purchased the upgrade, shanejayhayes.

  6. Ok, do you have contact info that I can give to Shane so he can initiate this if we decide to go that route? Thanks again for your help.

  7. As long as he logs in and replies here, that will be fine.

  8. Ok thanks. I think we have decided just to purchase the individual upgrades we want, it comes out to be cheaper than the bundle anyway and gives us all we need as we dont need every upgrade right now. Thank you very much for your help.

  9. You're welcome!

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