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Update help

  1. Help! Please! I am trying to update to 3.9.2 from 3.6.1. I am a novice . . . I cannot find "plugins" to add a new jetpack, etc. Please let me know how to get updated so I can avoid the risks I now have with the outdated version I am using! Thanks! DK

  2. This is the WordPress.COM support forum. You need to post to the WordPress.ORG support forum for help with your site because it is not hosted by WordPress.COM.

    WordPress.com and WordPress.org are completely separate and have different logins http://support.wordpress.com/com-vs-org/
    Some JetPack solutions are here http://jetpack.me/support/
    Others are in the JetPack support forum at WordPress.org
    http://wordpress.org/support/plugin/jetpack

    If you don't have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there and receive advice from WordPress.ORG bloggers.

    However, if you can't find help at either one then you can file a JetPack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

  3. Help! Please! I am trying to update to 3.9.2 from 3.6.1. I am a novice . . . I cannot find "plugins" to add a new jetpack, etc. Please let me know how to get updated so I can avoid the risks I now have with the outdated version I am using! Thanks!

  4. I already answered you above. We cannot help your here at WordPress.COM with an WordPress.ORG issues.

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