I am currently having an issue where when we upload a photo to the media library it does not appear as a thumbnail, but as a blank box.
When we link to this file in a post, it appears as a broken link, however when we try and edit the picture it is most definitely there.
I have seen other posts with this issue and relating to companies web servers and the permissions on the uploads folder. However our blog is being hosted by WordPress. So I am not sure how best to check permissions on the folder or if I even can.
I have tried looking for what version of wordpress we are on as well but this is not in the dashboard.
If there is someone who can help I would be most grateful.
The blog I need help with is clanfieldprimaryschool.wordpress.com.