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Uploading files such as PowerPoint presentations.

  1. Problems uploading media such as PowerPoint presentations. I select a file, hit upload and nothing happens.
    Blog url: http://rmpsvannini.wordpress.com/

  2. Whenever you click a link and nothing happens that's usually an indication of a browser related issue.

    (1) Are you using the secure https:// login? It not then please try it.
    http://en.support.wordpress.com/https/

    (2) Exactly which browser and version of it are you using. If you aren’t sure click here to find out > http://whatsmyuseragent.com/

    Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

    Have you done any troubleshooting? Below are the troubleshooting steps we take whenever any issues like this arise and undertaking them will provide valuable feedback information for Staff:

    a. clearing your browser cache and cookies > http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

    b. Using the browser with all extensions or add-ons disabled

    c. updating the browser to the latest stable version (not a buggy BETA browser version) http://browsehappy.com/

    d. Confirming third party cookies is enabled on the browser http://support.google.com/accounts/bin/answer.py?hl=en&answer=61416

    e. Confirming JavaScript is enabled http://www.google.com/adsense/support/bin/answer.py?answer=12654

    f. Confirming Flash is updated http://www.adobe.com/software/flash/about/ and if required installing the latest version of Flash http://www.adobe.com/products/flashplayer/

    g. Resetting your router and modem and rebooting your computer
    then logging in using the secure https:// log-in

    h. Trying another browser

  3. Thanks! I will try out the following! Unfortunately I have had a go on three different computers but I will follow the above steps as they might all be suffering from the same problems. I really appreciate your help.

  4. Hi rmpsvannini,

    We have instructions on how to do a PowerPoint embed using Microsoft Skydrive here:

    http://en.support.wordpress.com/powerpoint-web-app/

    Hope that helps and please let us know if there's anything else we can do

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