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Uploading Photos

  1. lifethroughblueeyes
    Member

    I cant upload photos to my page. The app allows me to select the photo I want to upload but then nothing happens. It just is at a standstill saying that its uploading but...nothing.

    The blog I need help with is lifethrublueeyes.wordpress.com.

  2. 2. Make sure that you have third-party cookies enabled: http://en.support.wordpress.com/third-party-cookies/

    3. Try with all browser extensions or add-ons temporarily disabled.

    4. Try enabling HTTPS: http://en.support.wordpress.com/https/

    If it’s still happening, let us know which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com and also post any error reports you get.

  3. oops! I forgot to post this:
    If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

    Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

    If you are running one of the browsers and versions listed at http://browsehappy.com please do these four things:

    1. Try clearing your browser’s cache:
    http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  4. lifethroughblueeyes
    Member

    I've done everything you suggested. I'm using IE9, not in compatability mode. Not getting any error reports just the message that my photo is uploading but nothing happens.

  5. lifethroughblueeyes
    Member

    I uploaded photos yesterday with no problem.

  6. . The app allows me to select the photo I want to upload but then nothing happens.

    Which app are you referring to? Is this the one you mean? If so be sure are you running the latest version of the app http://en.blog.wordpress.com/2012/08/09/wpios-3-1/

  7. lifethroughblueeyes
    Member

    sorry, i didnt mean app...i meant the upload page on wordpress.... http://lifethrublueeyes.wordpress.com/wp-admin/post-new.php

    all i get is this screen telling me the photo is uploading but nothinh happens

  8. lifethroughblueeyes
    Member

    sorry, nothing seems to be working....the screen i'm stuck on is the one that pops up after i click 'select media'. I choose the photo, it tells me it's uploading and then just freezes. As I said, all was good yesterday.

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  10. lifethroughblueeyes
    Member

    Thank you for your help.

  11. Thanks for the report. It looks like there may be issues for some folks uploading with IE9. Would you mind trying a different browser - like Firefox or Chrome - and let me know if it works there? Thanks.

  12. lifethroughblueeyes
    Member

    I tried it with Chrome and it works. Woulf prefer not to bother with Firefox....still not working with IE9

  13. lifethroughblueeyes
    Member

    'would' prefer....excuse typo

  14. We've identified the IE9 issue and a fix is being worked on as we speak. I'll keep you posted here - thanks for your patience.

  15. lifethroughblueeyes
    Member

    Thanks so much for getting back to me so quickly :)

  16. The issue with uploading in IE9 should now be fixed. If you still have the problem, could you please clear your browser's cache?

    Let me know if anyone is still experiencing a problem uploading images in IE9 after clearing your cache. Thanks!

    http://en.support.wordpress.com/browser-issues/#clear-your-cache-and-cookies

    If you're having a problem other than uploading images in IE9, please start a separate thread, thanks!

  17. lifethroughblueeyes
    Member

    It seems to be working fine now, thanks much for your help :)

  18. Since uploading in IE9 should now be fixed, I'm closing this thread. If anyone has further issues don't hesitate to start a new one.

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