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Urgent help! email set up from crazydomains.com.au

  1. Hi all,
    Please can someone help me with my email setting. Crazy domains has set up my email and all linked to wordpress OK. However my email can send messages but can't receive any messages. This is what I received from crazydomains, please can someone advise me what the next step is.. Thanks heaps for your help... Jing.

    "Eyveth C (Customer Care Agent)
    Jul 30 01:18 AM

    For your email to work please make sure mail A records has been added in your WordPress Account.

    mail A is 163.47.73.97
    MX is mail.jingwangliving.com

    I did a DNS check and settings were not added correctly
    https://www.whatsmydns.net/#A/mail.jingwangliving.com
    https://www.whatsmydns.net/#MX/jingwangliving.com".

    The blog I need help with is jingwangliving.com.

  2. This is what WP.com supplies for that. Recognize that WP.com does not have mailservers: you have to set that up elsewhere. http://en.support.wordpress.com/domains/add-email/

  3. Hi Raincoaster,

    Thanks for your advise. I did set up with crazydomains.com.au, they've pointed to wordpress too...

    Do you know what I can do now? Or Who can I talk to in Workpress that can fix this for me?

    Thanks heaps... Jing.

  4. Hi guys, I did the change accordingly ...

    The issue is that I can send emails out through my [email redacted], however this email address can't receive any incoming emails...

    Please can someone advise/ help??

    Thanks heaps...
    Jing

  5. Hi guys, I did the change accordingly ...

    The issue is that I can send emails out through my [email redacted], however this email address can't receive any incoming emails...

    Please can someone advise/ help??

    Thanks heaps...
    Jing

  6. Hi there!

    I just made a change to your MX records that should get this working. Let me know if you're still not able to send and/or receive emails in 24 hours.

  7. Thank you for your help Shawnajroberts, I'm waiting patiently ... will let you know! Fingers crossed :)

    Jing

  8. Hi Shawnajroberts, unfortunately my email still doesn't receive any incoming emails. Any advice? Thanks for your help.. I'm a bit desperate but still being hopeful :)

  9. Thanks for letting me know. I think I got these formatted correctly for you now. Let me know if its still not working in 24 hours or so.

  10. Hi Shawnajroberts,
    Great news it works! Thank you SOOOOO MUCH for your help and work. I can't wait to start emailing :)

    xoxo thanks.
    Jing

  11. Fabulous! Let me know if I can help with anything else! :)

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