Need help? Check out our Support site, then


User and Email Notifications

  1. meekthirdgrade
    Member

    A user on my blog is not receiving email updates even though they have clicked on my "Follow Blog Via Email" widget. How can I fix this?
    Blog url: http://meekthirdgrade.wordpress.com/

  2. You can't fix this for them. Does this person have a WordPress.com username account? if so then what follows is what they need to do.

    We have two separate email address settings at WordPress.com. Please confirm them for us.

    Blog notifications for the admin (like comment moderation, Likes, new subscriptions, etc) are sent to the email address at Settings -> General in the Dashboard.

    Personal notifications (like comments on your post, subscription emails, and upgrade renewals) are sent to the email address at Users -> Personal Settings in the Dashboard.

    See also > Issues Changing your E-mail Address > http://en.support.wordpress.com/email-address/#issues-changing-your-e-mail-address

    Please also confirm your settings here
    Settings > Discussion
    E-mail me whenever
    _Anyone posts a comment
    _A comment is held for moderation
    _Someone likes one of my posts
    _Someone reblogs one of my posts
    _Someone follows my blog

    Troubleshooting:
    Check your spam/junk email box. If you have an option to unblock specific email addresses, try allowing *@wordpress.com (all emails from the domain) and/or[email redacted] addresses.

    Make sure you to uncheck the box next to “Block all email updates from WordPress.com blogs you follow” on your Manage Delivery Settings page. https://subscribe.wordpress.com/?option=settings

Topic Closed

This topic has been closed to new replies.

About this Topic