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Username changed without permission

  1. My account's username was changed without my permission as part of an online prank. An acquaintance knew my password and I only recently found out about the change. I can't change my username back to the original one I signed up to WordPress with. The screen displays "username already taken". Can I put in a special request? I have tried finding some sort of contact form but I keep being redirected to the community forum for support.

    The blog I need help with is sugarpietabby.wordpress.com.

  2. I'm sorry but we don't provide such a service. It's up to each of us to insure that no one ever has access to our log-in information.

  3. Ti be sure you don't have an ongoing gong show happening and your log-in information is secure please make the following changes where applicable.
    Thanks for confirming the URL in question here.

    Who has access to your login information? Change it now and do not provide it to anyone ever again.

    Did you use the same password for your email account and your blog? Change it now and do not provide it to anyone ever again. Go to your email program and change the password to a very difficult one because that's how many hackers gain access to blogs.

    Are you sharing log-in information with anyone or leaving it where anyone can locate it? Never ever do that.

    Is your password a weak one that others can easily guess? Create a strong password. Change your blog password to a very difficult one > http://en.support.wordpress.com/passwords/#change-your-password

    Are you remaining logged in on your computer so anyone can come along and access your blog through it? Always log out.

    Please read http://en.support.wordpress.com/security/

    1. Log-in go here > Users > All Users and delete any user that does not belong there.

    2. Disable post by email > http://en.support.wordpress.com/post-by-email/

    3. Disable post by voice > http://en.support.wordpress.com/post-by-voice/

    4. Use a secure, encrypted connection to connect to your Dashboard. Under Users → Personal Settings, check the box that says “Always use HTTPS when visiting administration pages, and click Save Changes.

  4. Hi and thanks for the quick response.

    It's a shame I can't get the old username back but I shall take the appropriate measures to prevent the possibility of it arising again. I'll do all the things aforementioned.

    Many thanks :-)

  5. You're welcome and best wishes to you for secure and trouble-free blogging.

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