Need help? Check out our Support site, then


Video Upgrade?

  1. madeirafilmfest
    Member

    Hi ,

    Could anyone suggest who I should contact regarding the videos not functioning, this really is an inconvenience, it ought to be resolved asap.

    Thanks.

    The blog I need help with is madeirafilmfest.wordpress.com.

  2. Are you referring to a videopress upgrade?
    What is the URL of the post this video is in?

  3. I am in Canada and I can view this video on your home page http://madeirafilmfest.wordpress.com/

  4. madeirafilmfest
    Member

    Really ? Mmm - ok then it must be my server, does it play with the harp music?

  5. Yes the harp music is audible and quite lovely too.

  6. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

    Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

    If you are running one of the browsers and versions listed at http://browsehappy.com please do these four things:

    1. Try clearing your browser’s cache:

    http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

    2. Make sure that you have third-party cookies enabled: http://en.support.wordpress.com/third-party-cookies/

    3. Try with all browser extensions or add-ons temporarily disabled.

    4. Try enabling HTTPS: http://en.support.wordpress.com/https/

    If it’s still happening, let us know which browser (and version of it) you’re using and post any error reports you get.

  7. madeirafilmfest
    Member

    Thanks a lot, most reassuring.

Topic Closed

This topic has been closed to new replies.

About this Topic

Tags

No tags yet.