Need help? Check out our Support site, then


Videopress not working

  1. Although i've purchased the Videopress upgrade, its suddenly stopped working. I havent changed anything or altered any settings, but frustratingly on my macbook pro, using latest version of Firefox, its not working. It has a black box around it, shows th thumbnail and a play button which i cant click on. It also appears to overlap itself. I confirm it's also doing it using safari and i've noticed this probably about a month ago.

    Any ideas? Not happy paying an upgrade that isnt reliable.

    The blog I need help with is paulveverka.wordpress.com.

  2. Hello there,
    Please post an active link starting with http:// to the post this anomaly is happening in.

  3. Hi. Thanks for the reply.

    Bizarrely, (and suspiciously), the videopress feature is now suddenly working for the first time in many weeks since i posted the above message earlier today. I didnt alter or touch any settings, but satisfied, wordpress seems to have read this and resolved it.

  4. The issue is resolved. Thanks for returning and sharing that fabulous news. Maybe Staff did a backend fix for you. Best wishes with your blog. :)

Topic Closed

This topic has been closed to new replies.

About this Topic