Need help? Check out our Support site, then


WordPress.com Forums » Support

12

Virus Warnings For My Site

  1. niecey456
    Member

    My site:
    http://niecey456.wordpress.com/

    My security on my computer is sending up warnings every time I go to my site or my dashboard. It is claiming that it is trying to download an object, but it is denying access. The link it shows is not a wordpress link that it is coming from. It claims it has a worm in it.

    I don't really know what to do.

    The blog I need help with is niecey456.wordpress.com.

  2. universalgeni
    Member

    I just got an email from a reader that said the same. My blog triggered a warning. The reader uses Kaspersky for security. What do you use? Please write WordPress.com Support immiately!

  3. duchessofdeals
    Member

    I am having the same problem. I use Kaspersky. The warning comes us when every I use my blog site or any word press site. Help!

  4. smoothspan
    Member

    Same issue here--just heard from a reader.

    I hope WordPress fixes this ASAP.

  5. universalgeni
    Member

    I wrote Support...

  6. niecey456
    Member

    I use Kaspersky too and now I'm being limited in what I can access.

  7. universalgeni
    Member

    All here have only Kaspersky warnings? No other anti-virus programs involved?

  8. niecey456
    Member

    I'm only having Kaspersky warnings.

  9. universalgeni
    Member

    I just did a MBAM fast scan. Latest edition, fully updated. No issues found.

  10. universalgeni
    Member

    This could just be a false positive. If a Kaspersky user would open at thread in their forums it would be very helpful: http://forum.kaspersky.com/

  11. niecey456
    Member

    I've noticed that it does do it on the global tags pages and if I refresh on the forums it does it. I'm now not getting my stats loaded or my stuff. In short, I'm only getting it on wordpress. Could it be some kind of cookie that is not jiving with Kaspersky? It clearly claims it is trying to download a worm and then it says it is denying access.
    I'll check out their forums too.

  12. universalgeni
    Member

    Thanks, niecey456.

  13. plong42
    Member

    I have the same problem, Kapersky reports a worm.js.fbook.a virus every time I access wordpress.com, every blog I try including support.

  14. universalgeni
    Member

    Here it is. Does not say what time zone they're in at Kaspersky's: http://www.kaspersky.com/viruswatchlite?search_virus=worm.js.fbook&hour_offset=4&x=12&y=5

    It looks a lot like a false positive but of cause I have no way of knowing for sure...

  15. macmanx
    Happiness Engineer

    We did a clean sweep of our files and can't find anything wrong.

    I recommend contacting Kaspersky about this, as there could be an error in their virus definition causing the false-positive.

  16. universalgeni
    Member

    Thank you, macmanx. So to all the Kaspersky users in this tread: please drop them an email. Kaspersky's staff will have to look into this....

  17. macmanx
    Happiness Engineer

    We sent them a false-positive report as well, but I have a feeling that registered users of their software will have better luck getting through, or that at the very least there will be strength in numbers.

  18. universalgeni
    Member

    I just recommended a reader to do just that! :-) Folks, write Kaspersky!

  19. plong42
    Member

    I posted a thread here:

    http://forum.kaspersky.com/index.php?showtopic=211241

  20. janet056
    Member

    Okay I too have Kaspersky, and it's getting annoying....that worm keeps popping up. It only happens at wordpress sites......and I have 3 blogs.....

  21. universalgeni
    Member

    Thank you, plong42. :-D)))

    Kaspersky's folks seems to on it. I'm sure they'll figure out what's going on...

  22. universalgeni
    Member

    Thanks to you too, janet056...

  23. plong42
    Member

    Here is a link to kapersky's lab page
    http://forum.kaspersky.com/index.php?showtopic=13881

    This is the submission form.
    http://support.kaspersky.com/virlab/helpdesk.html

  24. janet056
    Member

    It is getting better, so far only one of my blogs is clear....

  25. niecey456
    Member

    I submitted my report/request for help. So far I'm still having the same problem. Maybe it will be fixed by the morning. If not I will call their tech support number.

    Thanks for all of the help everyone!

  26. cadence4life
    Member

    I have three computers, and the Kaspersky warning on the worm comes up only on one computer!

  27. cadence4life
    Member

    I emailed Kaspersky and their response is "Sorry, it was a false detection. It will be fixed in the next update. Thank you for your help."

    Let's hope this works!

  28. teste1234567891011
    Member

    After updating the antivirus all was fine again.

  29. niecey456
    Member

    That is what they told me. Praying it works.

    Thanks everyone.

  30. teste1234567891011
    Member

    Like the user before me said, it was a false positive. So no one was infected by visiting your blog ;)

Topic Closed

This topic has been closed to new replies.

About this Topic

Tags