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visual editor/text tabs not there

  1. hi there

    my visual editor and text editor tabs do not appear. i have done everything you have suggested. force refresh, clear cache and cookies. i tried internet explorer, chrome and fire fox. they don't show up on any browser
    can you help this non techie out?

    thanks,
    bee

    The blog I need help with is losingbee.com.

  2. Exactly which browser and version of it are you using please?

  3. google chrome - Version 23.0.1271.97 m

    internet explorer 9

    Fire Fox - 17.0.1

  4. Thanks.

    If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

    Make sure that you have third-party cookies enabled: http://en.support.wordpress.com/third-party-cookies/

    Try with all browser extensions or add-ons temporarily disabled.

    Try enabling HTTPS: http://en.support.wordpress.com/https/

  5. HTTPS was not enabled, and so i did that and still nothing

    all cookies are enabled. and compatibility mode is turned off.

    going to clear my cache, restart and see if that helps.

    thank you!

  6. Fingers crossed on this end.

  7. it's just not working for me

    i even tried on a different computer - and still not showing up.

    i appreciate all of your help timethief!

  8. NERTS! I'm tagging this thread for Staff assistance. Please subscribe to it so you will be notified when they respond.

    P.S. You could have firewall blocking issue or a security program update issue. If you have access to another computer you could try it and see how you make out.

  9. thank you!

    i did try another computer - and same thing.

  10. Could you send us a screenshot of the page where you're seeing this? You can upload the screenshot to your blog's media library.

    Sorry for the inconvenience.

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