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Warning: Unknown Users editing my blog

  1. Hi guys,

    This is quite urgent, I was editing one of my pages and I got a message on the top saying Warning: Elisabeth is currently editing this page

    What is this? I don't even have another admin on my blog, and non of my users is called Elisabeth?

    The blog I need help with is wordscover.me.

  2. It COULD be a staff member, but that would be very unusual. I'll flag this for them to check.

    Go to your Users page and see if you have any users at all by that name. If so, ask them what the hell they're doing.

  3. Go here > Users > All Users and delete any user that does not belong there.
    Disable post by email > http://en.support.wordpress.com/post-by-email/
    Disable post by voice > http://en.support.wordpress.com/post-by-voice/
    Change your blog password to a very difficult one > http://en.support.wordpress.com/passwords/#change-your-password
    Use a secure, encrypted connection to connect to your Dashboard. Under Users → Personal Settings, check the box that says “Always use HTTPS when visiting administration pages, and click Save Changes.
    Go to your email program and change the password to a very difficult one
    Read > http://en.support.wordpress.com/security/

  4. Elizabeth is one of our Happiness Engineers. You probably caught her while she was investigating your emailed support request, which she replied to about an hour and a half ago.

  5. Whew!

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