WordPress.com

1. manylights2014
   Member
   Aug 21, 2012, 8:17 PM

   Hi there!

   Here is my dilemma. I recently mapped a domain located at AITDomains.com to our WordPress blog/site. I am trying to work on getting our email connected by entering the DNS information into WordPress. I called our email host (which is actually different from our domain host) Website Source and they don't seem to understand what I need in order to redirect the email. The person I spoke to said that I needed to create an MX record but was unable to give me any information on how to do this. Here is the info Website Source sent me:

   mail.manylights.org. 600 IN CNAME manylights.org.
   manylights.org. 600 IN A 216.177.132.149

   I tried formatting that (not really knowing what I am doing) to how WordPress recommended:

   A 600IN 216.177.132.149
   CNAME 600IN mail.manylights.org.
   CNAME webmail mail.manylights.org.

   But I am pretty sure these are not even remotely close to what I really need. I'm completely confused and can't seem to get any help getting the information I need.

   Thank you!

   The blog I need help with is manylights.org.

2. manylights2014
   Member
   Aug 21, 2012, 8:22 PM

   Oops, forgot to mention that the email host support guy told me that I needed to contact WP to get an MX record created...

3. jeherve
   Happiness Engineer
   Aug 23, 2012, 9:53 AM

   The person I spoke to said that I needed to create an MX record but was unable to give me any information on how to do this.

   If your email provider requires MX records for your emails to work properly, could you ask them to give you a list of the records to be created?

   Once you have this list, you can add these records to your domain settings by going to Store > Domains in your dashboard, and then click on "Edit DNS".

   You can find more information about Custom DNS here:
   http://en.support.wordpress.com/domain-mapping/custom-dns/

4. revistabuensalvaje
   Member
   Sep 11, 2012, 3:12 PM

   I have the same problem, the guy on brinkster's support said exactly the same to me, and gave me this "mymail.brinkster.com" as the only thing for the mx record to be created.

   @jeherve can you please help me to set up my mx record we are very worry aboud our suscriptors can not write to us.

5. jeherve
   Happiness Engineer
   Sep 11, 2012, 3:27 PM

   @revistabuensalvaje I had a look at your Email provider's documentation, and you will need to contact them again to find out the IP address of the mail server your email is hosted on.

   Once you have that information, you can go to Store > Domains in your dashboard, click on "Edit DNS", and enter the information provided by Brinkster's support team there.

   See "Brinkster Mail Server IP Address" for more information.

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