I made a mistake when choosing the service I needed, purchased PREMIUM when I should have purchased a template. Canceled the purchased via PayPal. My website was taken down. I contacted you, hours later I was informed I should cancel the dispute and my refund would happen. I did that and my website is still down, I cannot access it to choose the correct template. I wouldnt worry about it if it werent for all my post and content which ARE MINE and you have no right to take from me.
I have contacted you through all possible channels with no reply at all. I begin to think WordPress is not serious or reliable.
I expect to have some contact from you soon as i have a launch scheduled for tomorrow and my website is the main part of it!!
The blog I need help with is licidiniz.wordpress.com.