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What is this site so bloody difficult to use? I can't work it out at all

  1. earldeblonville
    Member

    I have absolutely no idea how to use this site.
    Why can't it be as simple to post and change stuff as LinkedIn?
    If I, a doctoral researcher, can't work it out, it's way too esoteric and needs to be improved.
    But ... maybe you guys relish the fact that you have created an impervious and obstructive site.

    The blog I need help with is earldeblonville.wordpress.com.

  2. On the bottom of your Admin page you will find a link to the Learn WordPress.com blogging Tutorial prepared by Staff. http://learn.wordpress.com/
    The support documentation is all found at the Support link http://en.support.wordpress.com which is also on the bottom of your Admin page.

  3. earldeblonville
    Member

    Thank you for the thought, but why can't I simply change pictures for example. On LinkedIn, it's very simple: press a button called edit, press another one on the picture marked Change. Bingo.
    But on WordPress I have to do a tutorial?
    I'm a visual, not an auditory digital.
    Tutorials presuppose everyone cam follow a long set of instructions.
    But not many people as a percentage of pop. can actually do this.
    That's always been the difference between Microsoft and Apple.
    MS said 'You will just have to learn our systems'
    Apple said 'We will make it totally intuitive for you'
    Guess which one works best for designers - the creative visuals?
    Frankly, If we have to do a tutorial just to change a picture, I consider that WordPress is stuck in the 1990s and does not understand it's market. Guys, go to LinkedIn and just copy their edit system. Easy.

  4. earldeblonville
    Member

    Thank you for the thought, but why can't we simply change pictures with the click of a single button. On LinkedIn, it's very simple: press a button called Edit, press another one on the picture marked Change. Bingo.
    But on WordPress we have to do a tutorial? Like, I've got all day to study?
    Listen up. I'm a creative visual, not an auditory digital. And not a systems learner when a button would do.
    Tutorials presuppose everyone can follow a long set of instructions.
    But as a percentage of population, not many people can actually do this.
    That flawed thinking was always the difference between Microsoft and Apple.
    MS said 'You will just have to learn our systems'
    Apple said 'We will make it totally intuitive for you'
    Guess which one works best for designers - the creative visuals?
    Frankly, If we have to do a tutorial just to change a picture, I consider that WordPress is stuck in the 1990s and does not understand it's market. Guys, go to LinkedIn and just copy their edit system. Easy.

  5. The tutorial is less than fifteen minutes long. Go through it. Surely a doctoral researcher knows it's useless to complain about a system without reading the manual first.

  6. Frankly, we are Volunteers and blah, blah, blahing to us about things we have no control over is a waste of your time. This is a peer support forum where Volunteers and Staff work cooperatively to deliver WordPress.com support. There is no phone support here and we Volunteers do not provide support by email.

    Volunteers answer most questions posted into forum threads and Staff monitor. When Volunteers cannot provide the required support we flag threads for Staff attention. To get support with a specific issue it's best to simply post exactly what you need help with.

    why can't we simply change pictures with the click of a single button.

    These are the accepted file types:
    .jpg/.jpeg
    .gif
    .png

    Instructions here http://en.support.wordpress.com/images/
    Here are more details about the options for uploading images http://wpbtips.wordpress.com/2009/04/26/images-the-three-link-options/
    For troubleshooting images see here > http://en.support.wordpress.com/images/troubleshooting-images/

  7. Frankly, If we have to do a tutorial just to change a picture, I consider that WordPress is stuck in the 1990s and does not understand it's market. Guys, go to LinkedIn and just copy their edit system. Easy.

    You are comparing a social networking platform with a blogging platform that can be used as a CMS (content management system). In fact WordPress is the top choice among those who blog and write on open source software.

    Today WordPress powers one of every 6 websites on the Internet, nearly 60 million in all, with 100,000 more popping up each day. Those run through its cloud-hosted service, which lets anybody create a free website online, attract 330 million visitors who view 3.4 billion pages every month. http://www.forbes.com/sites/jjcolao/2012/09/05/the-internets-mother-tongue/

    If WordPress.com is not simple enough to suit you there's always Tumblr. The SEO sucks and the platform is full of porno but hey - it's definitely a visual learners platform.

  8. earldeblonville
    Member

    I'm sure everything you say is true.
    But are you saying that a biiiiiig bunch of future users got together to create WordPress, rather than one person or a tight team?
    Is that why there is no simple button to change a picture?
    I am not interested in the community and how it operates. That's all good. If I can't make easy and intuitive use of a 'platform', then it's not designed to be intuitive and easy to use. In this day and age, there is no justification for not being very easy and intuitive to use - without a 15 minute tutorial. I respect your ability to follow these tutorials, but you don't appear to understand what I have earlier said. There are many people whose info processing system does not allow them to learn by following instructions. Most people in fact need to be shown by another person. But I think Apple understood this from the beginning: design it so it doesn't need any instructions.

  9. A note on the why the WordPress software works the way it does - the software is a group effort by many hundreds of developers based on feedback from from thousands of users - it is a group effort and constantly improving - the software must be doing something right if it drives something over 20% of the new web sites in the world

    If you want a book - try WordPress for Dummies - I found it very helpful

    The WordPress software is quite easy to use and most people just start using it and skip the instructions - I have several different friends that started blogs here - no they did not read anything and they have gotten along quite well

    WordPress like any software has a bit of a learning curve if you come from another background - did you ever switch Word Processing programs? Have any problems?

  10. earldeblonville
    Member

    Thanks.
    Yes, I switched from PC to Mac, and discovered heaven.
    I was very proficient with PC. Built several new machines and restored others for friends, worked on MS for years professionally.
    Then finally got a Mac and forgot everything PC - the lot - as everything Mac seemed intuitive. Even Office for Mac seemed to be simpler (?).
    I can work LinkedIn and lots of other stuff. But WordPress has stumped me. I just don't get it at all, can't see how to do anything, am at a loss.
    How is this? Maybe the analytical mindset of this community has that in common. What seems normal to them is basically an analytical and logical approach to info processing. But just as most mechanics can't follow a manual, they need to feel and manipulate the real thing with their hands for it to make any sense to them, I can't get anything that is not intuitive. I'm sure the tutorial is excellent. But to me, it's existence reflects a failure of the WordPress community to include (or even understand) people like me (and I assure you, I am not alone) in their design thinking. And calling me a ranter does not produce a single picture changing button. If this community is so brilliant, and I'm sure it is, then let there be a picture change button offered today. We Mac-based visuals deserve it, wouldn't you agree?

  11. Please go through the tutorials we gave you already.

  12. If you would like WordPress to work differently the code is open source and anyone has the option of helping develop a new user interface.

  13. earldeblonville
    Member

    Open source code? Sorry, I don't know what that means. I only know tomato sauce. You are kind, but if you know that I can't even understand a tutorial to change a picture, why would you suggest I recode the site? I don't want to code anything, I just want a picture changed.
    And at my age, these things get more and more difficult.
    No, don't reply. I give up. Just offer to do it for me.

  14. Certainly. What's your budget?

  15. earldeblonville
    Member

    As a humble academic researcher - almost nothing.
    What's your best price for changing a picture?

  16. $65 an hour for graphics editing. Or you could, you know, just watch the tutorial.

  17. earldeblonville
    Member

    A very fair price.

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