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What is wrong with my blog

  1. My blog is not viewing correctly. I log in and there is no theme just a bunch of text and pictures.

    On all of my computers this is how it comes up. But a friend looked it up and it looked normal, displayed the theme etc.

    What do I need to do?

    The blog I need help with is giftedmomentevents.wordpress.com.

  2. ..........

  3. Not to worry. This is a known issue and I'll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

  4. this may sound strange but how do I subscribe to the thread?

  5. Hi again,
    1. You can click the Subscribe to topic link in the sidebar.
    2. Or beneath each comments box you see this:
    __ Notify me of followup posts via e-mail

  6. ok, perfect thank you so much.

  7. You're welcome.

  8. Do you also encounter this issue in a different browser? for example Firefox or Google Chrome?

  9. Yes,
    I use a mac so I normally work in Safari, but I also have a PC and I tried opening it in google chrome on that computer and it still was not working. However, my friend opened it on her mac in safari and it worked just fine.

  10. Can you please try clearing out your cache and cookies using the guide below:

    http://en.support.wordpress.com/browser-issues/#clear-your-cache-and-cookies

    Otherwise please send me a screenshot, so I can better understand the issue. You can send the screenshot to this e-mail address.

    The page at the following link has some helpful tips for taking screenshots:

    http://en.support.wordpress.com/make-a-screenshot/

  11. Ok, I cleared the cache and cookies, it is still not working.

    I uploaded a screen shot to my media library- the first one it what it should look like (this is one my friend took on her computer) the second one is what it looks like right now.

    Thank you so much for your help.

  12. Is your friend using a different Internet connection?

    Do you also encounter this issue when viewing other blogs on WordPress.com? for example http://singaporeanscribbles.wordpress.com/2014/01/31/unpopular-chinese-new-year-sentiments-why-i-wont-wish-you-prosperity-this-cny/ or http://everthewayfarer.com/2014/01/20/new-friends-old-friends-and-goodbyes/

    Looking forward to your reply.

  13. Yes, my friend is using her internet at her house.

    Every other wordpress blog I look at is fine (including my sisters)
    It is just mine that will not display correctly.

  14. Are you perhaps running any browser extensions or addons? if so, please disable these and see if that helps.

    Looking forward to your reply.

  15. Hi again,
    I went to login to my blog tonight and when I did it was working fine??? I have no idea what changed, I didn't do anything different- but I am very glad that it is working again.

    Thank you for all of your time and suggestions.

  16. You're welcome. Feel free to contact us if you have any other questions.

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