WordPress.com

1. gefko
   Member
   Nov 28, 2012, 5:35 PM

   What shall I do to map an existing Domain with an wordpress.com site. All descriptions are very unclear to me and it doesn't work properly.

   My Websites are hosted at strato in Germany. My Blog ist "gefko.wordpress.com", the domain to be mapped is "kostendetektive.de".

   What do I have to do on a) the wordpress-site and b) the strato-site?

   Thanks
   Thomas

   The blog I need help with is kostendetektive.de.

2. gefko
   Member
   Nov 28, 2012, 5:44 PM

   For a reason I do not understand it is working now?? Obviously I solved a problem that I did not really understand... something with the DNS...

3. gefko
   Member
   Nov 28, 2012, 5:51 PM

   And now again it doesn't work. And I didn't do anything in the meantime. This is a crazy thing...

   However, I get angry with this bullshit now! :-(

4. jenia
   Staff
   Nov 30, 2012, 8:41 AM

   Hi there, it looks like you set up domain forwarding with strato, please note that we don't support this and recommend that you complete the accurate domain mapping steps.

   Please go to your domain registrar's site and log into the control panel. You will need to update the name servers as below:

   NS1.WORDPRESS.COM
   NS2.WORDPRESS.COM
   NS3.WORDPRESS.COM

   Once this is done, please check your Store > Domains page and set your custom domain as primary, then save changes.

5. gefko
   Member
   Nov 30, 2012, 9:09 PM

   Dear Jenia,
   you are right, but within my hosters admin-environment I have to link the domain either to an internal or external target where the data are stored. In this case of course it is the wordpress.com. However, there is no such thing at the control panel of my hoster that enables me to update the name server. I think I'll need to contact the hosting company then...

   Thanks
   Thomas

6. gefko
   Member
   Dec 3, 2012, 9:35 AM

   Unfortunately my webhoster do not support the control of nameservers. It seems only possible for subdomains. How do I transfer the mapped but useless domain to another domain?

7. jenia
   Staff
   Dec 3, 2012, 8:40 PM

   Ah, that's a shame, sorry about that. I refunded the cost of the $13 Domain Mapping upgrade to your account (note that it may take 1-2 weeks to appear again on your statement) and removed the upgrade. What you may wish to try instead is a Site Redirect upgrade to point the visitor of your WordPress.com site to your custom domain address. Or, you can transfer your domain name to a different registrar that supports changing name servers, and then you'll be able to purchase and configure the domain mapping upgrade again.

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