I have a similar scenario, but the domain name transfer seems to be working. What is NOT working is the email. I've written customer support a number of times in the last day and haven't received a single reply. My feeling is that they are writing back to the email address I no longer have access to.
I've changed my profile's email address since, but when I fill out the support form, it defaults to my original email address. My previous experience with Support has been quick replies, but since it's been a day and I haven't heard anything, my guess is the replies are going to the old address.
So . . . my first hurdle is this: how can I be certain my questions are being answered if the email change doesn't take? (Right now it says "The new address will not become active until confirmed." But it doesn't say how to confirm it.)
The second, and more problematic hurdle, is about email. I mapped an existing domain to WP.com from Register.com. The people at Register.com say that WP has control of all functions, including email. I've read I should use Google Apps, so I set up an account with them (since my original email is gmail). I followed all their instructions and can't figure out what's wrong . . . and without any answers from WP, I can't even access my email account.
It seems like I have multiple issues, but the most pressing to me is the email, which is a requirement for my livelihood. Any suggestion on where to start?
Thanks in advance.