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I already have 10 drafts stored on my blog. The problem is that whenever I add a new one, it replaces the most recently stored draft.
Another related problem is that when I tried to access the support forum it refused to accept my password, and a message was displayed to the effect that passwords were reset in 2010. This is clearly nonsense as I've only signed up a few weeks ago.
What's going on ?
The blog I need help with is ahabspeaks.wordpress.com.
Before I delete my blog, I want to share a thought with you all.
The support service in this website is -to put it mildly- inefficient in the extreme.
I started my blog last December, and was almost immediately faced with the problems mentioned in the above post. I took refuge in this forum which represents the only real "support service" available in this website.
What happened is that more than 3 weeks have passed since I posted my problem, but no one has bothered to reply. And since my post has sunk to the unfathomable depths of the forum, it's clear that I have no more than chance than a snow ball in hell of ever getting any help.
Yes! I understand that the hosting service is free. But what we have to remember is that the existence of an efficient support service is extremely crucial to the members of any blogging website. Ergo, if the administrators can only provide support to a limited number of blogs, then their website should only host that number and no more.
It's a frustrating experience to create a blog and invest your time and effort in it only to discover when you need help the most that you had fallen through the cracks. And what adds insult to injury are the blurbs on the support page from some cherry picked bloggers who were lucky enough to receive help. Talk about selection bias !
My last words: Don't bite more than you can chew !
sayonara
4h4b
@4h4b Before I answer any part of your question, here are a few facts for you. These forums are run primarily by volunteers, which means people like you but who just have more experience of the site and its workings. When someone posts to the forums, they have to wait until someone comes along who knows the answer to their problem. If nobody does, they generally don't get an answer.
Staff help out when we volunteers don't know the answer, but they don't work at weekends. Make sure you post your query after a weekend, then it will not sink below all the other queries and risk being lost.
I had a look at your previous problem and see that you gatecrashed someone else's thread which doesn't help them have their problem solved, and you didn't add anything useful to it about your own problem (which is this one).
Now to your question: Every time you save a draft, the save replaces the previous one. You will find your previous 25 saved drafs in a module called 'Revisions', on the Post editor. If you can't see the module, click on the 'Screen options' link near the top of the window and put a check in the relevant option. It will then appear. Here is further info about Post Revisions:
http://en.support.wordpress.com/posts/post-revisions/
In future, please try to find the information for yourself in the Support documents and then come to the forum when you can't find an answer. That way you will save yourself a lot of headaches and won't have to wait quite so long.
Here is Support:
http://en.support.wordpress.com
and you should also find this helpful:
As for your password problem, I cannot help with that. Hopefully one of the other volunteers will be able to.
"Before I answer any part of your question, here are a few facts for you"
Let's hear them..
"These forums are run primarily by volunteers, which means people like you but who just have more experience of the site and its workings. When someone posts to the forums, they have to wait until someone comes along who knows the answer to their problem. If nobody does, they generally don't get an answer"
I already know this, and it was precisely the subject of my previous criticism.
"Staff help out when we volunteers don't know the answer, but they don't work at weekends. Make sure you post your query after a weekend, then it will not sink below all the other queries and risk being lost"
Two questions immediately come to mind :
1- Why is the support absent over the weekend in a website that services bloggers from all over the world ?
2- Even if this can be justified, why isn't this crucial piece of information displayed for all to see, so that they don't have to go through the frustrating experience that I underwent ?
"I had a look at your previous problem and see that you gatecrashed someone else's thread which doesn't help them have their problem solved, and you didn't add anything useful to it about your own problem (which is this one)"
And your helpful addition to that lady's post was......?
"As for your password problem, I cannot help with that. Hopefully one of the other volunteers will be able to. "
*sigh*
Thanks anyway..
4h4b
Your answers are as follows:
Q1- Why is the support absent over the weekend in a website that services bloggers from all over the world ?
A: I have no idea.
Q2 - Even if this can be justified, why isn't this crucial piece of information displayed for all to see, so that they don't have to go through the frustrating experience that I underwent ?
A: I agree with you that it should be displayed for all to see. As for why it isn't - aside from it having been said repeatedly in many threads in this forum probably since the site first began - I have no answer. As I've said, I'm a volunteer, not staff.
"And your helpful addition to that lady's post was......?"
The lady in question was asking if there was a problem with the Chrome browser. I don't use Chrome so can't answer her question. There is absolutely no point in telling someone 'sorry I can't help'.
I agree - someone should have answered her question, and yours, but they didn't. We're human and they were overlooked. It happens.
I'm now going to, for your benefit, flag this for staff to look at when they come back from their weekend break (or possibly sooner) and hopefully one of them will be able to answer your password question. (Or a moderator might be able to help in their absence.)
PS. In the meantime, I would urge you to read these two information guides to using the forums:
http://en.forums.wordpress.com/topic/wordpresscom-forums-code-of-conduct?replies=1
and
re: password prompts
You cannot access any blog unless you are logged in under the exact username account that registered the blog.
My guess is you have more than one username account. and failed to log out clear your browser cache and cookies an then log in under the exact username account that registered the blog in question. Granted I could be wrong, but that's what my experience gained from answering questions here for years longer than most Staff have even been on Staff here points to.
When you register a username account here all that's required is an email address, which becomes your unique identifier. If you are logged in and register a blog then it's registered under that unique identifier.
Clicking this link should display all your blogs registered under the same username, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden
If you do not see the blog here http://en.support.wordpress.com/my-blogs/ then
follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility
Hi 4h4b,
As timethief mentioned, is it possible that you have another WordPress.com username?
The password reset was over at WordPress.ORG - I don't remember any Password reset at WordPress.COM - have you had a WordPress.ORG installed blog in the past?
For more on the difference: http://support.wordpress.com/com-vs-org/
This topic has been closed to new replies.
absurdoldbird
richardmtl
auxclass