Need help? Check out our Support site, then


Where should I report suspicious emails seemingly from WordPress?

  1. I received a suspicious email that locked up my email program, and in the body of the email it isn't addressed to my username or email - it's addressed to another username entirely. Where should I report it? Or does anyone report these things?

    The blog I need help with is randomnexus.wordpress.com.

  2. I received a suspicious email that locked up my email program, and in the body of the email it isn't addressed to my username or email - it's addressed to another username entirely.

    Where should I report it? Or does anyone report these things?

    My blog is randomnexus.wordpress.com.

  3. Oops, double posted.
    Is there a way to delete one of them?

  4. No.

    Without more information, it is not going to be possible to give you any guidance. What did the email say? Who was it addressed to? What was the return address?

  5. The email's fairly innocuous:

    From: "Learn.WordPress.Com <support@wordpress.com>"

    Hi reedtyack,
    Thank you for joining WordPress.com. We can't wait to hear your story.
    • Itching to publish a new post? Get started — don't let us stop you!
    • Not sure how to set up your blog? Check out our easy tutorials at learn.wordpress.com. From choosing a theme to adding media, we've got you covered.
    • Tired of staring at a blank screen? Inspiration is a click away. Choose a writing prompt, or one of our popular photography challenges. Your first readers are around the corner.
    We're so happy you joined our community. Now, make your voice heard: you're among friends.
    Love,
    Krista, Michelle, Cheri, and Ben
    The WordPress.com editorial team

    You see, though, that it's addressed to 'reedtyack' - which is odd - but also, every time I try to view it, it locks up my Outlook for almost a minute. I'm just finding it weird, but maybe I'm just overly suspicious. *shrug*

  6. Okay, I flagged this for staff. I recognize the names though, so that's a good sign.

  7. Hi @randomnexus,

    Thanks for letting us know about the email you received addressed to the incorrect name. We recently updated some of email settings, and a small error caused a few people to get messages addressed to the wrong username.

    It was caused by a simple glitch. There are no security issues — your settings haven’t changed, your site hasn’t been hacked, your password is secure, and everything is now a-okay.

    Cheers,

    Jeremey

  8. Thanks for doing that, Raincoaster.
    :D

    Thanks for the response/reassurance, Jeremy.
    I wouldn't have thought much of it - accidents do happen - if it hadn't been for the odd behavior of my email program every time I opened that particular email. However, glad to hear it's been handled and there's nothing nefarious afoot.
    Appreciate your time & effort!
    :D

  9. @Randomnexus - yes, how it affected your email program is indeed odd. I'm not sure what's going on there. Nothing was compromised though, and you shouldn't experience this again. Sorry about that!

Topic Closed

This topic has been closed to new replies.

About this Topic

Tags

No tags yet.