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Which upgrades will let me send questions to WordPress.com support staff?

  1. My problem probably needs someone with direct access to the database to fix. I'm happy to pay for someone with access to look at it and either fix it or point me in the right direction.

    However, I don't want to pay for a random upgrade only to learn it it doesn't give me the support I need.

    Summary:

    The user list for http://www.guelphneedlecraft.wordpress.com says
    " All (3) | Administrator (1) | Editor (1) Search Users: Change role to… 3 items "

    However, it only lists 2 users.

    It's missing the user guelphneedlecraftwp .

    More details here:
    http://en.forums.wordpress.com/topic/new-user-not-added-to-user-list-blog-listed-on-her-dashboard-but-link-is-broken?replies=1#return

    Thanks in advance,
    SE Schoen
    Blog url: http://guelphneedlecraft.wordpress.com/

  2. Well, to answer your main question, any upgrade allow you to contact us via email.

    As for the other question, I'll reply to your first thread.

  3. Many thanks. It wasn't clear from the documentation, and I'd be spending other people's money.

  4. You're welcome!

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