Need help? Check out our Support site, then


White screen when trying to update profile

  1. wordsweneversaid
    Member

    I can't get my profile to update - all I get is a white screen.

    I have used three different browsers - and yes, I cleared the cache of each one as was suggested by another article here.

    (Firefox, Explorer 8 and Google Chrome)

    Are you able to help me?

    The blog I need help with is wordsweneversaid.wordpress.com.

  2. We cannot help without a link to the blog, starting with http.

  3. Also, did you do a full restart after clearing cookies and cache? It's important.

  4. wordsweneversaid
    Member

    http://wordsweneversaid.wordpress.com

    Yes - I did a full restart, but I will try again (I just put firefox on today because I saw that it was a recommended browser for wordpress activities - although I HAVE updated before just using explorer and had no trouble.)

    Thanks in advance for any help you are able to give.

    M.L.

  5. wordsweneversaid
    Member

    *sigh*

    Just did the whole thing again and it is still not wanting to work for me.

    I have updated before - recently in fact (to change an address)

    I hope it is something that can be fixed.

    M.L.
    http://wordsweneversaid.wordpress.com

  6. wordsweneversaid
    Member

    Thank you very much - I have contacted support and given full details.

    M.L.

    http://wordsweneversaid.wordpress.com

  7. wordsweneversaid
    Member

    Yay! All seems to be working swell now!

    M.L.

Topic Closed

This topic has been closed to new replies.

About this Topic