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Who has my expired domain and how can I renew it?

  1. charlottepianoprep
    Member

    Hi, I just spoke with Wild West Domains where my expired domain purchased via WP now resides.

    It expired July 2012, I've tried relentlessly to renew via WP with no success. I received the error 1001 code in doing so. Even though I was still charged the $26.

    Being that WHOIS now states Wild West being the new owner, I contacted them. They said renewal has to be done via WP. It's a perpetual circle.

    I'm simply trying to renew http://www.charlottepianoprep.com Will someone please help? Thank you.
    Blog url: http://charlottepianoprep.wordpress.com/

  2. timethief
    Member

    This thread is flagged for Staff attention. You can subscribe to the RSS Feed in the sidebar of this thread so you will be alerted when Staff post into it to help you.

  3. charlottepianoprep
    Member

    I understand and apologize for the duplication. Have simply been trying to resolve this since Tuesday.

    I sincerely, sincerely appreciate your attention and request for Staff attention. The request is most graciously appreciated.

    Again, my apologies.

    Best,
    Chad

  4. auxclass
    Member

    Your domain name is in redemption - that requires special handling by the staff to renew

  5. macmanx
    Happiness Engineer

    charlottepianoprep.com expired on July 12 and is in the redemption period.

    I have refunded the excess charges and sent you an email with further details. Please reply via email when convenient.

  6. charlottepianoprep
    Member

    Thank you so much for the response and clear directions in your email. I will follow the steps you have advised.

    Thank you, greatly for your response.

  7. macmanx
    Happiness Engineer

    You're welcome!

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