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Why are my site stats not showing up anymore?

  1. annabellerosephoto
    Member

    It appears that my site stats are not showing up for the views/visitors to my site. It no longer shows the stats on my mobile app either. Has anyone had this problem before?

    The blog I need help with is annabellerosephoto.com.

  2. Hi Annabelle - It appears that your site is a self hosted site.

    Is this the case? If so, you should post your question at http://wordpress.org/support/

    You can learn more about the differences between self hosted WordPress sites and WordPress.com hosting here - http://en.support.wordpress.com/com-vs-org/

    I hope this helps.

  3. http://annabellerosephoto.com/ is not hosted by WordPress.com.
    annabellerosephoto.com is hosted by BlueHost
    Name Servers:
    ns33.domaincontrol.com
    ns34.domaincontrol.com
    ns1.bluehost.com
    ns2.bluehost.com

    Some JetPack solutions are here http://jetpack.me/support/
    Others are in the JetPack support forum at WordPress.org
    http://wordpress.org/support/plugin/jetpack
    Note: If you don't have a username account at WordPress.org, click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post there.

    However, if you can't find help at either one then you can file a JetPack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

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