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Why are topics getting closed after some time?

  1. I noticed that after some time, topics are automatically getting closed and nobody can post in them after that.
    This goes even for topics without any reply, even for those with bug reports in it.

    This is very bad, and it ruins the image of WordPress.

    If nobody knows the answer to a bug report, the topics should at least stay open if a bug solution appears.

    The blog I need help with is smallwhitecloud.wordpress.com.

  2. Topics are automatically closed after 30 days of no response.

  3. Thank you for the reply 1tess.
    But that does not mean that a board system is made like that and that it can not be changed?!

    If it can't then you need to change the forum system.

  4. Only staff can change how these forums work. I am a volunteer.

    Note that if there were bug reports in closed threads it is likely that the same bug was also reported in other threads where a staff person says there was a fix.

  5. You'd be surprised how many people would dig up a two-year-old resolved thread to say "me too" when their issue is not related. Automatically closing after a set time is really best for everyone here.

    If you feel that you need to reply to a closed thread, please just post a new thread and fully detail your case.

  6. Another thought, after this thread has been in my mind all day, is that I have participated in some forums where threads stay open forever. Links and pictures and even people disappear so those old posts are not as useful as they once were.

    Here the most recent threads have the most relevant information for how wordpress.com functions. Staff is constantly tinkering with how things work and a thread that is very old won't necessarily be helpful anymore.

    The most common questions are answered over and over, taking into account the most recent updates to this platform. IMO these forums stay fresh and up to date by closing threads / topics after a period of time.

  7. Thank you for the replies, both of you.
    I can see your good will in trying to explain why is this like that, but sorry I need to disagree with you.

    First to point out that my complaint was mainly directed towards unresolved(unanswered) bug reports. And by this "unanswered" I mean mainly the ones with 0 replies. Mainly to that.

    Note that if there were bug reports in closed threads it is likely that the same bug was also reported in other threads where a staff person says there was a fix.

    This is only an assumption.

    You'd be surprised how many people would dig up a two-year-old resolved thread to say "me too" when their issue is not related. Automatically closing after a set time is really best for everyone here.

    I do not understand. I am talking about how bad it is when an unresolved topic/bug report is reported. Not a resolved one. I guess it is ok to lock up the topic when a bug has been resolved (a solution is posted).

    If you feel that you need to reply to a closed thread, please just post a new thread and fully detail your case.

    That is called spamming. If it is not called like that, then it is necessarily increasing the size of the database of this forum. And it also contributes to much more confused situation - why having several topics of the same content, when you can have only one? Because some Administrator for some reason thought that it would be wise to lock up a topic (even more important a bug report) after one month of it not being active? Huh?

    Another thought, after this thread has been in my mind all day, is that I have participated in some forums where threads stay open forever. Links and pictures and even people disappear so those old posts are not as useful as they once were.

    1tess: I do not see how this is connected with locking up topics. If the topic is locked up, and links posted in that topic are dead, they are dead, and that is it. It will be the same if the topic has not been locked up, they will be dead anyway. The only difference will be maybe in complainant from new people, that links are dead. But that still does not mean, that somebody from that topic (may him be active or not) can come around and attach a new link.
    Or even some new member may add a new link, whatever.
    The thing is - it is absolutely unnecessary to make another topic with the same content, just because of an assumption that people from the older one may not be active anymore, and that it automatically means that we can not get help there (in the old topic).

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