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Why can't i log into my website/blog?

  1. My name is Pam Cosce. My blog is http://www.lazarlandscape.com. I'm actually writing from my coworker/coblogger's account because i cannot get on to support with my email or user name. I reset my password - but maybe i don't know my user name - it seems to be off. My email is [email removed]. Please help!

    The blog I need help with is lazarlandscape.com.

  2. Hi there,
    As you are not sure of the log-in information you can visit https://en.wordpress.com/wp-login.php?action=lostpassword and if required click "Need More Help?"

    If that does not work for you then the account recovery form is here https://wordpress.com/wp-login.php?action=recovery

  3. i went to the account recovery form - and it says we don't have a blog. we are on wordpress.com. our url is http://www.lazarlandscape.com. i can still log in with my coworker/coblogger's sign in, which is how i'm able to submit this query, but not as myself. and i'm the main person on the blog. i'm in a vicious circle

  4. The blog is registered under a different account. You need the 'pcosce' email address to recover the password.

    You can request a new password over here.

    Please follow the instructions carefully. You'll receive two separate emails during the reset process, so make sure you read them both. If you don't receive the emails right away, check your spam folders as well. The confirmation emails can get caught in them sometimes :)

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