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Why can't Moveable Type Importer finish importing my file in that format?

  1. The MovableType Importer doesn't complete importing my file saved from GoDaddy in that format.

    The blog I need help with is mpscpsm.wordpress.com.

  2. I'll tag this thread for Staff assistance with the import. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

  3. Hi there, sorry you're having trouble with the importer. Can you please email us your Movable Type file as an attachment? You can reply here to let me know after you send it, and I'll be happy to take a look at it for you. :)

  4. Hello,

    I appreciate the quick response. I have emailed the file,
    116758_109009_12_9_2013.txt to support@wordpress.com.

    I have no idea how I am "subscribed" to this thread, or how to find it right away after I've signed in to WordPress.com, or clicked over to en.forum.wordpress.com. I found this thread by digging. Please advise how I can find your response.

  5. Hi there,

    Thanks for emailing the file. It looks like there may be an issue with the file itself, so I'm having our team take a look at it. I'll let you know once I have more information about that.

    One way to get back to this thread is to bookmark this link:

    http://en.forums.wordpress.com/topic/why-cant-moveable-type-importer-finish-importing-my-file-in-that-format?replies=4

    If you need to subscribe to the thread, you can do that by clicking "Subscribe to Topic" in the sidebar. Then, you can follow the link to the thread in the email notifications you receive.

    You can also find the forum threads you've participated in by visiting your forum profile here: http://en.forums.wordpress.com/profile/mpscpsm

    Cheers!

  6. Hi there,

    I wanted to give you an update on this issue. We're having some trouble with our Movable Type importer at the moment, but our team is investigating it and working on a fix.

    Once we have that importer up and working, we'll be able to help with your import file. Please let me know if you have any questions in the meantime. :)

  7. Hi Rachel,

    Any progress on this?

    I'd like to move ahead with this project during my holiday vacation.

  8. Hi there,

    I'm sorry, we're still investigating the issues with this importer. Our team is trying to get your import file to work with your blog, but I don't have an exact timeline on when we'll have it working for you. I'll let you know as soon as I have more news about it!

  9. Hi there. We were able to find and fix the bug that was preventing your import, and we've done the import for you. Please let us know if you have any further trouble. Thanks!

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