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Why did my Livejournal import make multiple copies of my comments?

  1. I recently imported 52 posts from Livejournal but the comments have been duplicated hundreds of times for no reason. I now have over 5000 comments registered in the blog even though each post only has a handful. They have been replicated over and over. How can I a) delete the 5000 that are there and b) re-import it correctly? Does it relate to which theme you choose?
    Blog url: http://writtenconversations.wordpress.com/

  2. Hi there,
    Volunteers can't help with import issues. This thread has been flagged for Staff attention. As it's the weekend it's unlikely they will respond immediately.

  3. I don't see any reason for why that would have happened.

    Did you only have imported content on your blog? If so, I can empty the whole thing so you can try again.

  4. yorkshirewords
    Member

    Hi, yes it was all imported so I'd be grateful if you can delete it all. Can I ask, is there a specific theme that's well suited to this? I wonder if some can read LJ formatting better than others.

  5. It won't be theme specific, I believe there was just a glitch in the importer.

    So I don't empty the wrong one, is http://writtenconversations.wordpress.com/ the blog you wish to empty?

  6. yorkshirewords
    Member

    Yes please! When it is empty I will try again and let you know if the same thing happens.

  7. I have emptied your blog as requested.

    Please let us know if you need any further assistance!

  8. yorkshirewords
    Member

    Hi. Unfortunately, the new import has replicated the error. The most recent post has 138 comments whereas in reality it only has 2. There are over 5000 comments downloaded. Is there anything you can suggest, as otherwise I will have to abandon this blog as with so many replications it's unusable.

  9. When you imported this time, were you using a fresh export file, or the same one as previously?

  10. yorkshirewords
    Member

    Um. I used the Tools>Import and the LiveJournal api.

  11. yorkshirewords
    Member

    P.S. You can export LJ posts month by month as csv format but it doesn't capture the comments at all, so that's a waste of time really.

  12. Hm, ok. Let's leave things as they are for now, and I have asked one of our folks to look into this.

  13. Sorry for the delay, this should be fixed up now.

    Of course, we'll need to empty the blog again. Would you like me to do that now?

  14. yorkshirewords
    Member

    Yes please, go ahead! Thanks

  15. I have emptied your blog as requested.

    Please try again and let us know how it goes!

  16. It looks like some duplicates made it in again. Please leave it as is while we take a few more swings at it with an iron rod.

  17. Ok, yes, I see that there's a lot of improvement but they are sneaking in! Have fun with the iron rod and let me know if you'd like me to try again.

  18. Ok, we're ready to try again. May I empty your blog hopefully one last time?

  19. Yes go ahead.

  20. Ok, you're all set.

    Please try the import again. :)

  21. Ok, it failed again, but we're getting closer. May we please empty again?

  22. yorkshirewords
    Member

    Yes please do go for it.

  23. Hi there,

    Thanks for your patience while we troubleshoot this. I've gone ahead and emptied the blog for you. Please try it again, and we'll circle back with you once you complete the next import.

  24. yorkshirewords
    Member

    Hi. I think all the comments and replies appear twice.

  25. Hi Victoria,

    Thanks for responding back. Apologies again about the back & forth. I am personally looking into this and attempting to prevent the duplicates from happening. With your help, I'm hoping we'll be able to resolve this shortly.

    Before I have you try this again, is your livejournal blog publicly accessible? If so, would you mind letting me know what the URL for it is? If I can take a look at the original source of the comments, I'm hoping that might clue me into why this is happening.

    Thanks again

  26. yorkshirewords
    Member

    Hi. Unfortunately it is private and I really don't want to make it available in case Google gets hold of it and caches anything while it is public! However, I have made one neutral post public for you (it has one comment). The address is http://victoria-1980.livejournal.com/

  27. Victoria, I've sent you a follow-up email. I'm going to close this thread now as I'll be able to better help you via email at this point.

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